Darling, I’ve dined in gas stations with more efficiency. I’ve had airplane meals that arrived faster. I once blinked and a five-course meal in Barcelona appeared. But today? Today I waited an hour and a half—90 soul-crushing minutes—for one order of chicken strips and fries. At the Rattskeller.
Yes, I said chicken strips. Not duck confit. Not a lovingly-seared wagyu steak. Not some elusive culinary treasure that requires truffle pigs and sommeliers. Just. Chicken. Strips.
By minute 45, I assumed they had sent a staff member out to find a chicken, raise it on an organic farm, teach it ethics, send it to a liberal arts college, and then cook it. That would’ve made more sense than what actually happened.
Because here’s the kicker: The manager acknowledged walking past us. Multiple times and that we were waiting a long time. Never said a word. Not even a “Hey, just checking on your order!” or “My bad, we’re running a bit behind.” Just a blank stare into the void, like we were phantoms haunting the ketchup station.
And then—brace yourself—we found out that they turned off the fryers. Yes, off. Full shutdown. Kitchen closed. Light off. Game over.
Only when we finally worked up the courage to ask where our food was did someone realize they never made it. Whoopsie. So the fryers had to be powered back on, like an old lawnmower, just to whip up a sad meal in a last-ditch effort to salvage the situation.
The fries? Spiritless, like they’d already given up on life before hitting the tray. The chicken? Okay enough to be used as emergency packing material. The vibe? Imagine being ghosted… by your food.
And the price? For what I paid, I expected at least a lukewarm apology and a coupon for future therapy. Instead, I left with trust issues and a $12 existential crisis.
I didn’t leave full—I left fundamentally changed. If Dante had a 10th circle of hell, it would be standing in line at the Rattskeller, slowly aging, watching your reflection in the sneeze guard while someone turns the fryer off before making your meal.
Would not recommend. Would consider therapy. Might start a...
Read more2023: Excellent!!!! Cafeteria style, you stand in line and order your food and they will bring it to your table when done. They have a nice sized menu, restaurant is clean and the atmosphere is very relaxing. The pizza was super delicious, cheesy with a nice yummy crust. The only downfall was the fountain pop, a large was the size of a medium and cost $3, but refills are not allowed. I'd rather pay $5 for a fountain pop and be able to get a refill. But overall, it's a great restaurant! The staff was very friendly and helpful.
Had my 7 year old sons birthday party here. They did an awesome job! The decorations were so cute, and the birthday boy got balloons and a gift with the package we chose. We even had a worker helping us throughout the party, she was very friendly and attentive. The kids and adults all had a blast. I'll definitely come here again for future birthday parties!
2025: my 9 year old picked this as his birthday location. I picked the $200 package which paid for 10 kids (cheapest package). Due to illnesses this year, we didn't have a big turn out. Added on 4 large pizzas with 2 toppings each for $25/pizza, plus 4 pitchers of pop at $7/pitcher. Cafe also tacked on a mandatory 20% gratuity which was $65, our host wasn't attentive at all for a 20% tip. Prices definitely went up. The lodge added onto the arcade and added a ropes course, laser tag and a lot more games. Kids had...
Read moreAfter years of visiting the Ratskeller Cafe located in FFC of the Bavarian Inn Lodge I wanted to take a few moments to provide clear and honest feedback.
Are the prices a little high? Yes. Why convenience and experience. You want to leave and go get a carry out but the savings are not worth it! We choose to eat at the Ratskeller because we want the immersive experience of not leaving the property until we are ready to go home.
Is the food the best? No, refer to my previous statement. This is not a Gordon Ramsey 5 star restaurant.
The adult drink offerings are prefect with a great rotating beer selection. I have never left thirsty from the Ratskeller!
The Bavarian Inn Lodge has other offerings if the food selection of the Ratskeller is not for you. Take the time to visit the Lorelei Lounge, Oma's or Schnitzelbank Biergarten (seasonally). Each of these will be sure to please you and shorten the line at the Ratskeller for the rest of us who enjoy it!
Don't come to the Bavarian Inn Lodge on the cheap. Be prepared to spend some of those hard earned coins and enjoy yourself! If you have not signed up for the Bavarian Perks Club do so! You will earn points for every...
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