McDonald's — Restaurant in City of Yonkers

I went to this McDonald's on Tuckahoe Rd. And ordered a usual brakfast I order. I ordered 2 Burritos( stated not the meal) and a small coffee(all coffees are $1) . The total was $6.09 USC and I knew it wasn't correct so I stated all coffees $1 and cashier stated yes. I then requested a receipt, meanwhile I'm the only customer waiting there at counter. The cashier then hands me a receipt for oatmeal and said "No this is not my receipt". Cashier replied "oh I threw away your receipt". I then requested my receipt againand she finally printed it up. When I received my items I went to my and looked at menu board it also stated $2.78 USC and all coffees $1. That is when I went inside and reported a $2 USC over charge and cashier replied "the Birritos are $2.78 each, so I replied ring up 2 Burritos and a small coffee. She rang it up and then the total was $4.12 after she charged me $6.09. I stated I would like a refund and she refused stating what other food do I want in its place. I said "No, I just want my money you overcharged me back". This is when female hispanic from Drive thru window walked saying she is the manager , what's the problem? Thats when the cashier lied again stating the burritos are $2.78 each. Both refusing to refund my hard earned money and the manager had a nasty attitude, I replied "I'll write everyone and tell them what transpired". After driving off because I felt I was robbed of my money, I called the Number on receipt and another manager answered named "Magali" as I had to repeat my situation again. Magali then still refused my refund and stated to call her Supervisor named Carlos. Informed Magali if I took $2.00 USC from any one of the two ladies , they would be calling the Police on me. I'm glad I walked out calmly but I will report this overcharging and lies to all channels and notify everyone in area with fliers if I need to. Bunch of thieves for $2.00 and cashier knew exactly what she was doing but everyone covering for each other instead of just refunding my hard earned money. Do Not trust this McDonald's and I will fight for my time and money. KARMA will come back to...

Very disgusting people to charge you for food you never received Uber eats and McDonald’s team up to steal your money after they INCONVENIENCE YOU !!! I ordered food yesterday 06/16/24 around 3pm I had to get to work @ 4:15 so I waited for the first driver he was male he accepted the order then dropped it for whatever reason Uber assigned another driver but then said they will be here at my house at 3:40 pm … buttt wait there’s more … after I get assigned a second driver that will be at my house at 3:40 SHE DROPPED THE ORDER TOO so now I’m waiting for a 3rd driver to pick up my food but I realized I wouldn’t be home by the time they arrived … so I was forced to cancel my order through Uber eats and when I explained to them how their company inconvenienced me I was told that McDonald’s has their own store policy so it’s perfectly ok for them to charge me money for food that never left their store … I work in fast food my store doesn’t have this type of policy when your having an issue with Uber you take it up with Uber not the store but TODAY IM DISGUSTED TO KNOW THAT McDonald’s HAS THE NERVE TO TAKE MY MONEY FOR FOOD I...

OK. Time for a new review. I upgraded this store by two stars from my last review. The store closed for renovations in November of 2019 and reopened sometime in the spring of 2020. Everything is new and clean. They permanently eliminated the six tables and replaced them with a counter that has about five stools and one small table. It has two kios that are not available use right now due to covid. It's essentially for drive thru and take out since there are only five stools and one small table in the corner usually being occupied by staff on their break. The service seems to be a little better than before, particularly during the morning hours. Parking is still limited and at times it can be difficult to get into the parking lot. Typical McDonald's food but upgraded them from one star to three for their efforts to improve the place. If it's busy, you'll be waiting. It...