Subway — Restaurant in Cleveland

As I stepped into the Subway on Keith Street in Cleveland, TN, I was immediately struck by the cleanliness of the establishment. The floors gleamed, and the tables were spotless, promising a pleasant dining experience. However, it wasn't long before I encountered an unexpected challenge to my appetite: the service.

The young woman behind the counter, with her tattoo-sleeved arms and facial piercings, exuded an air of apathy that seemed to permeate the entire interaction. Her demeanor was impersonal, and she showed no interest in engaging in even the most basic small talk. It was as if she had mastered the art of detachment, rendering the customer-staff interaction devoid of any warmth or connection.

As I made my way down the assembly line, I couldn't help but notice the sorry state of the toppings. Frozen and stuck to the ice buildup in the pans, they looked far from fresh. When I requested a modest sprinkle of salt and pepper on my sandwich, I was taken aback by the excessive amount poured onto it. What should have been a light seasoning turned into an overwhelming deluge, rendering my meal virtually inedible.

In retrospect, it became clear that this particular Subway was more than just a place to grab a sandwich—it was a microcosm of the human experience. The sterile cleanliness masked a deeper malaise, where happiness seemed to go to die. The indifferent service and subpar ingredients mirrored a sense of emotional detachment and neglect, leaving me to ponder the psychological underpinnings of my dining experience.

In conclusion, while the Subway on Keith Street may excel in terms of hygiene, its shortcomings in customer service and food quality leave much to be desired. Perhaps, in the realm of interpersonal connections, it serves as a cautionary tale—a reminder that true satisfaction goes beyond surface appearances and requires genuine care and attention from both...

Giving one is generous the older lady sure wearing gloves but after making two other customers subs and then ringing up their order and handling money wants to make our subs. She was told to change gloves then had attitude about it I then order black forest ham and said double meat she said it comes with 12 slices already which has never got before. I said we'll double anyway she got more of attitude. After I get the other girl to make our subs she helps another customer which she puts on wrong dressings wasn't happy. Then she went in the back to fill mayo bottles after coming back out she puts them in fridge section then starts making a woman's meatball sub no gloves touches the bread and then puts grabs the cheese and starts to put it on when she said oh I have no gloves but threw the cheese back in the container and then puts on gloves I would say she put the same cheese back on not sure. All and said the place is not the way it use to be workers in the evening are not happy cross contamination everywhere I won't be coming back and telling everyone. Lettuce was old and food tasted frost bitten so...

I always go in at about 5:15 and the same old angry grouch is always working there. She is always rude despite people being friendly to her. Today I walked in and as soon as the door opened she asked me in an angry voice "did you order on the app". I said no and then she refused to serve me. She claimed that it was "too hot" to be dealing with walk In customers. It was sixty degrees outside which is cold if you ask me. And besides what does the heat have to do with making a sandwich in an air conditioned building. This was the dumbest excuse I have ever heard. She is so lazy and mean!!! I went next door and to buy a snack instead and I will never be back until they get capable staff that can handle 60 degree weather. This is my first ever review. That is...