Brenz Pizza Co. Columbus

Ok, so I am back...this time eating a little humble pie with egg on my face ( not really the egg part, ' cause that's extremely gross). I received the most kind and gracious email back from the owner Mark apologizing for the situation, and on a Saturday night no doubt!!! I have to retract my statement now and say I WILL be going back to Brenz after Mark"s email! Once I say I am done, it is usually a wrap- I won't bother with a place or person again. However, a soft word mixed with some kindness goes a loooooonnnng way!!! Also, i have lost my 'petty Betty' platform and NOWWWW I am FORCED, HAPPILY I will add, to sign up for all of those social media accounts I don't have and post KUDOS to Mark!!!! Just to publicly say again, MARK, THANK YOU VERY MUCH for having integrity, showing kindness, being gracious and just plain caring what happens to ONE customer!!!! Your email speaks volumes about you as a person and owner!!! 😊😊

I just had the worst experience today at Brenz!!! I have emailed the owner, copied and posted my email in the feedback section on the web page and spoken to the absolute worst "manager " on the face of this earth, DAVID!!!! I will refrain from giving a horrendous review at this time....I will wait for a response....since we are home bound I have quite some time on my hands, and if no one wants to do the right thing I will be FORCED to blast every social media, even the ones I don't have ( I will sign up JUST TO BLAST HORRIBLE CUSTOMER SERVICE- and yes I am being very petty, yes, petty). Oh, ironically while I was posting this review l received a call from none other than... David...the manager. Since you, Columbus and all other viewing eyes, weren't privy to my initial Brenz distress I will just finish this post by saying, THANK YOU MARK for following up!!! KUDOS TO YOU!!! While I am not going back to Brenz, I shall not elaborate, it is GREAT to know the owner cares and will make and take the efforts to right a wrong!!! Thank you again and be safe during this most unfortunate time!! :)