I take my son here for an occasional treat, and while the ice cream is ok, they've installed a motion sensor alarm and it's super loud to the point that my 5 year old prefers not to return because he'd jump every time the door opened. I'd go to another location but they're further away from me. Guess I need to find a new ice cream spot.
Update: They've remodeled! Much cleaner looking, and they toned down the motion sensor alarm. I initially went with my dad to this location not realizing they'd remodeled, and saw they had a new menu item for kids, so that was neat. With times the way they are, we don't eat at establishments anymore, we take our stuff to go, but they do have seating areas blocked off so people don't sit close to each other. That being said, the review stays the same. When I went, there was one person serving for the at least 20 minutes I was there. That's how long it took for her to complete the order of a person ahead of me, and my order. The people who came in after me ended up leaving, I guess they got...
Read moreZero stars!!!! Was given a time to come pick up an ice cream cake I ordered over a week ago. I went to the store at designated time and no one was there, the store was closed. (i wasn't the only one waiting for them to open) I then called every half an hour and no one answered. Four hours later I went down to the store AGAIN and they were open. The cake was late to the party, this was a needless hassle. The employees didn't even seemed bothered by all the trouble they had cause by "opening late".
EDIT: the previous post happened last year. I thought I'd go back since I saw that they had $1.50 scoop on the 31st of the month. I even checked online to make sure they were participating in this deal and the website said they were. I went in and waited in line only to find out that "corporate doesn't do that anymore" I wasn't the only...
Read moreJust be clear, the girls that were helping were extremely helpful and polite. The review is not about their service, the service was great. The review is for management or whoever is in charge of ordering the flavors. Every February I wait for the flavor of the month, LOVE POTION, it has been a tradition for years! First I went to the location on Shaw and Clovis and to my surprise it was sold out! That tells you how great the flavor is. So I went to this location and to my surprise, they don't have Love Potion at all! Their flavor of the month is Secret Admirer, who ever made that decision is wrong. If the store that's one mile away is already sold out then you should consider bringing back the original flavor of February, Love Potion. Once again, the service was great but please bring the...
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