Dunkin' — Restaurant in Cocoa

I came in at 5am and I ordered a small blueberry iced coffee with caramel cream and sugar and a bacon egg and cheese croissant. No label on the coffee, the croissant was burnt, and they had to remake the coffee 2 times for it to still be wrong. I believe they made it with expresso or dark roast coffee, because it was so strong, bitter and disgusting. This is dangerous as some customers may have underlying health issues and cannot have or handle this much caffeine, such as myself who is pregnant and now I am jittery, shakey, and having feel sick as I'm not used to this level of caffeine anymore nor am I supposed to ingest it. I am very disappointed as I left a $5 tip and have worked at Dunkin before for many years. It's not rocket science. Being honest with your customers is more important than making a sale. Especially so early in the morning. Will be contacting the district...

This Dunkin is by far the worst I’ve been to. I pulled up to the drive thru and sat there in silence waiting for someone to take my order for a few minutes when a guy comes on the speaker and says “go on with your order”. Sorry but that’s not how you greet people.

Then as I begin to place my order he’s over the speaker talking to someone else, not listening to a word I said. So I waited for his “important” conversation to end to repeat myself.

Ordered my two coffees and when I got home realized the one coffee I had ordered was completely incorrect.

We have also tried to use them to order a large weekly order for Sunday mornings for our church and they were never ready or never “had the order” when we got there. You’d think they would want the business. We now go to a different Dunkin for this. I think this dunkin should...

When I got to the window an employee asked me to reverse a little, I did, she asked me to go further I did, I asked her why? she then told me to just come up, when I got up she said thr machine was counting me as two cars. Then she started talking to her employee the cashier who was ringing me out, she said loudly in front of me" Since she askin all these questions" I then said, "asking all these questions, I asked you one, why I needed to reverse" then the cashier started talking to the other employee again loudly in front of me " why she got an attitude" lol like hello I'm right here, I then told them that I had no attitude and I asked one question lmao. All of this attitude before 8am. I usually have a good experience at this location but not lately. Wont be going back and I'm sure they'll like that since I "ask all these...