Chick-fil-A — Restaurant in College Park

I ordered from Charley's Cheesesteak on 8/13/25 at approximately 1:34pm. Passengers are coming through from various destinations. I'm not going to go through all of the details. The cashier was okay until she said, "my goodness", because I did not readily identified the flavors of the sauce for the boneless chicken. She actually said, "what flavor?" after I ordered the boneless chicken. 🙄 did she mean what flavor chicken nuggets or sauce? After some dialog, and me reviewing the sign, then I noticed that the flavors of sauce was in a different location; not next to the children's menu. I asked for Barbecue. Arriving back to my section and going through the bag, there's no BBQ sauce. I return with the one children's box in my hand, maybe I overlooked the sauce on the counter. While looking, the female server ask,"miss what are you looking for?" and also commenting,"I don't have time for this" after I tell her and she then hands me the sauce. On a positive note, the gentleman who was cooking up the orders displayed a positive attitude and the lady who handed me my bag was pleasant. That's why I gave a two instead of a one. Customer service training...

The ONLY reason this place receives 2 stars is because of the nice woman at the front. I waited 20 minutes for my breakfast AFTER I placed my order. I inquired about my order and each time I was told it was coming. Smh. My order was thought to have been given to another customer, so the cooks remade it. As they were remaking it, one of the 4 employees at the front found my old order slightly hidden on one of the inactive food trays the cooks use. I walked up and asked them not to give me the old cold order, and I requested the fresh hot order. I was told it wasn't a problem. I took the food rushed back to my hotel... because I am now running super late. I pull the food out, and it's the old order. The previously melted cheese was stuck in place from being cold. The order wasn't even lukewarm. So I pretty much spent the next 4 hours hungry while handling business. I wouldn't have been able to eat the breakfast bowl either way, considering they didn't give me any utensils either. Never had a major complaint with any Chick-fil-A bur this one takes the cake. It horrible watching NUMEROUS customers get the orders, and they arrived well after you...

Bad experience. My wife and I have been here twice in the last fortnight, as we entered and left the US. Let me start by saying we both love Chick-fil-A and have only had wonderful experiences in every other restaurant we've visited. Firstly the wait, it's a good bit longer than normal for a chick-fil-a. This store is very chaotic behind the counter, orders getting messed up, food getting cold while the staff laugh and joke around. The customer do not laugh. The second time we were here they ran out of the spicy chicken. Ten minutes after our order we were informed the spicy chicken would be 4 mins. About 15 minutes later our order finally arrived. But it came without any fries at all. We had both ordered deluxe meals, so I went back to get our fries. Another 5 minute wait ensued and I was given 1 portion of fries. At that point I gave up, I'd had enough. Some of the staff here are rude, something I've never, ever seen at a chick-fil-a. Also both times it was the same girl reading out names for orders, she appears to struggle to read, as names like Kyle, Isaac, Jesus and Sally all troubled her and only made the service slower and more...