Chick-fil-A — Restaurant in Columbia

Was there twice in 3 days. Brunch and Brunch.

Day 1 - there were 2 lines WRAPPED AROUND the building but we wanted soup so we stayed. We estimated 18 cars BEFORE reaching end of building.

Line moved fairly quickly. As we rounded building saw 2 people (1 in each line) taking orders. If paying with cash, you waited to pay at window.

Ordered 2 bowls of Chicken Noodles soup, 18 count grilled chicken nuggets.

At window, paid and received food (HOT).

Still got when we got home. Everything was delicious.

Day 2 - Breakfast

Only had about a dozen cars ahead of us in both lines. Used ordering board. 2 Chicken, egg and Hashbrown burrito meals with Egg, Sausage, cheese sandwich on multigrain English Muffin.

Food was immediately available even though we special ordered the burrito. Food was delicious.

Time on day one was less than 30 minutes from start to leaving. Day 2 was 5-7 minutes total.

Staff was professional, kind, friendly and constantly smiling. Have to go in next time.

I apologize, we ate food so fast we neglected to get photos. On both cases, there we good sized propositions.

MOST DEFINITELY recommend going. Great food, VERY FAST service (even with our special orders) and price is reasonable.

20220422 Breakfast-Curbside Pickup Ordered 4 Breakfast sandwiches (special order) from Restaurants parking lot.

Pulled into Curbside slot after ordering sandwiches. Arrived in UNDER 5 minutes.

Nice thing about the Breakfast sandwiches, I put extra in Icebox. Later that day or next morning, just pop the sandwiche in microwave for 3 -3½ minutes at power level 3 (I have 1200 Watt Microwave). The sandwich comes out warmed up ready to eat but NOT over cooked.

FYI - Menu items are individually priced out so price for adding OR DELETING items is quickly shown. I tend to remove items so my cost is cheaper. Even so, the cost is reasonable.

MANY places offer up charges for adding items (double meat, extra cheese, Et cetera et cetera et cetera). HOWEVER, Chick-fil-A is the FIRST Restaurant that DOWN charges (subtracts cost) when removing items (example, no cheese, no meat, et cetera ).

WHAT a UNIQUE approach. BRAVO !!!!!

20230501 Pickup order for 2 people.

Everything was fine until received message order was ready, than waited 10 minutes before order was delivered. Gentleman delivered 3 orders at once so was busy.

Order was correct and still warm.

Must be busy with some...

I buy a gallon just a mere gallon of tea every 2-3 days for meetings. Tonight I went through the drive thru, placed the same order, 1 gallon of tea 4 cups of ice. It's usually $7.08 however the price tonight was $9.26

I asked 3 associates about the pricing. They all stated that within 2 days, the price increased by $2 +

When I arrived at the window, they didn't have the tea ready apparently because no one heard it on the headset🤷🏼‍♀️ I was asked to go wait in space #8

It was apparent that these young associates were tirelessly frustrated that I questioned the price as well as having to prepare the tea.

The tea arrives finally. Then I look up the price of tea on your website which in fact confirms the $7.08 what I originally pay every time!

I go into your restaurant to show the associates, then your night manager comes to the register and here's his way of fixing the issue! He tells me that he needs my card because he is going to refund my money and ring it up the cheap way🤦🏼‍♀️🤷🏼‍♀️

I'm watching the associates and your night manager and they are all frustrated over this 1 gallon of tea and basically making it appear that it's my fault for something that I brought to their attention in the first place three times!

Your night manager completes the refund and then advises me that it will be 24 hours before I see the refund reflect on my card, then he proceeds to ring it up the right way or as he stated, the cheap way in which by the way I had to pay again! I told him that I was not aware of how he was going to do that transaction because I instantly paid but now I have to wait 24 hours for the refund. He looked at me as if I were ignorant, and that's basically how he talk to me as if I were ignorant! I also asked him who the manager was, and he told me I will be calling corporate and filing a complaint!

Maybe someone should train the young ones there not to whisper so loud and laugh while rolling their eyes!

For the record, I work very hard for my money, just like them! The behavior shown tonight was very unprofessional all the way around and at this point I do not recommend!

Thanks for...

Good place to eat it. It was clean, had plenty of sitting space for people to eat in. Ordered chicken sandwich, nuggets and fries dine in to take a break from driving. The food was out in a few minutes, very quick to get your food there while it was still warm and fresh. The cashier was very helpful in asking what we needed, if we needed sauce, telling us about their products. There was also a play place on the inside where kids could go and run around if they were able to. The play place was being cleaned when we got there and looked like it was being well taken care of by the staff at Chik Fil a. The bathrooms were very clean as well they looked nice and well taken care of. The food we ordered came out very warm and was very tasty. They also have a variety of sauces and spreads to use for sandwiches or nuggets as well. The main sauce we used was the chik fil a sauce, which is very tasty and something I always get when I go there. The also have mustard for people that like that and jelly to put on sandwiches or breakfast biscuits in the morning. The jelly also goes well with the crispy sandwich, it is similar to the breakfast sandwich, definitely recommend. It was all so good we ate the whole meal there and had nothing left over. This chik fil a was very clean and the food was very good definitely recommend to people in the area or people traveling through that need a break of a quick stop for some...