Five Guys — Restaurant in Columbia

My recent visits to this Five Guys branch have left me somewhat disappointed, marking a decline in quality compared to my previous experiences. During the first visit, I was willing to overlook some hiccups because the staff appeared to be new. However, on the second visit, I received a burger with a soggy bun and an excess of toppings and garnishes that I didn't request. The last and rather unusual issue was that they completely botched my order.

That being said, the service itself was satisfactory, and I didn't have much interaction with the staff, except for conveying my order. When the burgers are prepared correctly, they are undeniably delicious, and the fries are consistently hot and tasty. However, the pricing remains on the high side, which can be a deterrent, especially when my order is not fulfilled as expected, making me feel like I've wasted my money.

In conclusion, while there's room for improvement, these issues are not significant enough to prevent me from returning as a regular customer. The allure of high-quality burgers and delicious fries still tasty, despite the occasional...

I make my way to a Five Guys about every five years. I will give the brand credit for the consistency of the product over the years and throughout the region. But the fact of the matter is the burgers are just okay. They aren't bad, they aren't great. Five Guys is nothing more than a glorified McDonald's at the twice the price. They even present you with with your order in a brown paper bag. Okay, so FG burgers are hand formed, never frozen (so perhaps less unhealthy), blah blah blah. But it's all about taste when discussing the iconic bacon cheeseburger. Decide for yourself if you dare, but I say it's just okay. A bacon cheeseburger, fries, and self-serve soft drink will run $20-25 (1700-2000 calories). For less money, you can go to Red Robin for a burger with unlimited fries and table service. (If you follow my reviews, you see that I am not a huge fan of RR, but I would still go to RR over FG)

Peanut allergy alert. They use peanut oil to make...

I love Five Guys, but I avoid this location and recommend anyone who wants to order fries do the same. I'm not sure if it's the franchise owner or what, but they skimp hard on the fries here. Last time I went, a regular fries cost $6, and it was literally just a barely full cup's worth, none loose in the bag. I noticed it immediately, and asked the employee on the fries and handing out the order bags if this was the correct amount, and she told me it was. I actually called corporate to ask because this didn't sound correct (no other location gives so few as a regular fries), where they told me that it was definitely not the correct amount and that they'd look into it (radio silence so far there). Burger was fine, no issues there, but the only justification Five Guys has for $6 regular fries is the quantity you normally get. I get more fries from Mission BBQ for less than $3 than I do from this location. Go to any...