Sound Bites Eatery — Restaurant in Columbia

You know how sometimes you just need a moment away from the chaos of work? Everything seems so fast-paced, and you just need a moment to sit down, eat, and feel normal before returning. This is that place to come to recharge and relax. Sound Bites laid back, artsy, welcoming atmosphere makes you feel like you have found your little secret retreat from the world. The music is calming and positive. Little details are everywhere of creativity. Games you can bring to your table and play while waiting or even books to read. This is a low-key, fun, safe space to take the edge off for a bit. The food is absolutely delicious! Their sandwiches are so good that you say "Mmm" with each bite. The coffee is fresh daily. There are so many salads and gourmet sides to choose from. All of their orders come with cool music inspired names. The " Dip It Real Good" is a gormet style french dip with the best au jus sauce thay I have ever tasted. This place is very clean and staff are very helpful and happy, and not the fake kind of happy you notice in a lot of restaurants these days. They are genuinely good, smiling, and positive people who deliver your food very fast and accurately. Bathrooms are spacious with a bar besides the toilet and low enough sinks, so it is wheelchair accessible. They offer booths and / or table with chairs, so moving around for handicap would not be a problem. Kid friendly. The food is fast and delicious. The service is high quality, and the atmosphere is perfect for any laid-back occasion. You are blessed if you have been here and a fool who is missing out if you have not. Make the trip to downtown...

Food was okay, coffee was cold but I asked them to microwave it and they did. No biggie.

That’s not the 1 Star Story. Here’s the 1 Star story: I had lunch there with a friend. Total bill was $40 (with tip.) I paid with my debit card.

A couple of days later I was doing some online banking and noticed an additional charge for close to $15. So two charges…one for the $40 and one for $15. So I emailed them and I explained the situation and they said that they had some issues with a new credit card machine and that they’d take care of it by either issuing a cash credit back to me or putting it back on my card. So I thought, “great, that’s awesome!” They said they’d reach out to me once things were sorted out. Totally fine. I know things happen so I was cool with it.

Well, several days go by, then like a week and I never heard from them. So I emailed again to see if things had gotten sorted out and to see where we were with things.

No response. No email. No credit issued back on my card. Nada. Crickets.

I even emailed to give them another chance to sort things out before I left this review!

Nothin’. 🤣🤣

Just disappointed bc that places seems cool but I probs won’t be back unless it’s to get my cash LOL 🤷🏽‍♀️🤷🏽‍♀️

I mean, the avocado toast was banging but not $55...

My son and I stopped by for lunch on July 3rd because Crepes & Croissants was closed. We've eaten here before a year prior and thought the food was decent so decided to give it another shot. We walked in only to be completely ignored. No one said a word to us. We thought maybe they were just busy or distracted so we walked to the front cashier and looked at the menu. We stood there for a good 1-2 minutes, still no one greeted us or asked us if we were ready to place an order. Then a couple walked in and they were greeted enthusiastically and asked if they were going take out or eating there. My son and I felt so invisible and discriminated against we just walked out. I never write reviews but I decided to write one for this business because of the way they treat certain customers. I own a business myself and treat everyone equally and fairly which is what this restaurant...