Dunkin' — Restaurant in Columbus

This is the wonkiest Dunkin in Columbus. First of all, you literally don't even know how to get into the dunkin itself because there are do not enter signs on both entrances.

I placed a mobile order today and received it with no problem but I asked for water and a pup cup for my dog in the car and was charged $1 for the pup cup which is understandable. Someone brought my water after and told me it was 50¢ for water but there was another person in the back saying it wasn't. 50¢ for water is kind of crazy. I was very excited for this Dunkin to open close to our house but I guess I will be driving out of my way to get...

It used to be awesome, but lately, the customer service and food have sucked. If you go in, you'll be standing around for like, 15 minutes before anyone even notices you. Plus, they keep messing up my order, which is a sausage, egg, and cheese sourdough sandwich, and they keep forgetting the sausage. Also, the drinks are way too sugary, and they've put lemonade instead of water in my drinks a few times. They all look like they hate themselves in the face or they treat the place and people like its their 4th job of the day and...

We have been here two times since they recently opened... omg the donuts were so fresh both times... they melt in your mouth. Yum... The place is very clean and well staffed and friendly. The coffee was so delicious. Happy they opened up a Dunkin just around the corner from our house. We...