About 10 years ago, I bought a burger at 5 Guys. It cost 4-5 times as much as a McD's burger. It was tiny, seemingly smaller than McD's $1 burger. It certainly was not bigger than a $1 McDonald's burger. Plus, they were too cheap to have any dill pickles to top it. No decent basic condiments -- for about $5 for a tiny burger. Mickey D's definitely made a better hamburger at a much lower price. Of course, I made a decision that day never to have another burger at Five Guys. They claim that their outrageous prices are because the meat was never frozen. But their burgers are awful, whether previously-frozen or not.
Since then, I always wondered how 5 Guys managed to stay in business with such disgustingly overpriced and extremely low-quality burgers. I think it may be America's love of unhealthy grease, which you get in droves at Five Guys.
Recently someone convinced me to try Five Guys fries, which are one of their specialties. They did leave the skin on, which is part of a great fry. But the fries were terrible, very possibly the worst I've ever tasted. I certainly can't ever remember fries so wimpy and soggy. I can buy a pack of frozen fries at the grocery store, dump them in my oven, and get much better fries than what I got from Five Guys. Not at all crispy, very soggy and wimpy and not even able to stand up straight so you could dip them. No crispiness whatsoever -- the antithesis of a good crispy fry. It may be because they brag that they use peanut oil, which may be incapable of making good fries. But I think they must be cooking them at the wrong temperature to get them so disgustingly soggy.
Get fabulous previously-frozen fries from Wendy's or get super crispy unbelievably-great fries from Penn Station, but stay away from Five Guys, if you've got any sense.
They claim that their rip off tiny Burger and their disgusting fries are so wonderful that they have to be cooked after you arrive at the restaurant. So they make you wait forever to be served. To compensate you for the time, they give you free peanuts. Where did they get these peanuts? They are definitely the worst peanuts I've ever tasted. Some dried rock-hard, all teeny. Just bottom of the barrel peanuts, like everything else at Five Guys.
Never, ever, ever will I go...
   Read moreI don't know if different locations make a difference however I'm very satisfied with the one near Polaris. Stop at this one Saturday, somewhat disappointed at the french fries the one on Polaris gives you your French fries Plus adsmore to the bag. Order two double cheeseburgers, with various toppings. They were not able to get the toppings correct, one of the cheeseburgers had no toppings at all. Went back in and spoke with the manager I did not want a replacement Burger yeah, but I want her to be aware oh, that they did not get the order correct. And I recommended that she speak to her staff. I go to Five Guys because of the quality hamburgers usually one receives. I told her it would have been very easy for me to go to the Steak and Shake and got in the same hamburgers with french fries for $8, instead of the $26 I paid at Five Guys. But I like quality no, they certainly failed this time. The photo attached should have had lettuce tomato onion pickle and catch up as you can see it's plain except for the cheese. Very disappointed with this visit no, I think I'll stay with the one that's on Polaris on...
   Read moreFor a place that charges 9 bucks for a cheeseburger you would expect they would want your visit to be pleasant. We walked in waited our turn as the cashier was taking a phone order. We ordered our food and went to grab a seat and drinks while they prepared our order. Both soda machines were disgusting both the screens and the soda dispensing area. I didn't even want to touch them luckily my lady is more brave than I. After that we noticed there wasn't a clean place to sit in the whole restaurant. We grabbed some napkins and cleaned up a high table. It took a long time for our food to come out probably about 20 minutes. They did have a phone order but we were at the time the only other people in the place. After getting our food as we sat there eating I realized there were ants on the table and floor. I ate as fast as possible and got the heck out of that disgusting place. Wasn't even brave enough to use the restroom. Would have gave it one star but the burger was good but that's it. Will not return... Maybe another location...
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