KFC — Restaurant in Columbus

STAY AWAY!!! Bojangles on Hilliard-Rome Rd south about 1.5 miles opens soon! Very expensive dog food. This KFC's food was inedible. I went there at 12:38pm thinking food would be fresher during lunch rush. Boy was I mistaken. Ordered 8 PC meal original with coleslaw & mashed potatoes. I don't know what type of chicken they gave me because it was so old, dry & almost black in color. I could not eat it. I tried because I paid a lot for it, but no, it was just too disgusting. I pealed off what little meat I could from the nasty skin and gave it to the dog. The biscuits were so old & hard they tasted like sawdust. The slaw and potatoes were good. And oddly enough the service was good although she did not give me a receipt and I guess that's because she doesn't me to try to get a refund knowing what they were handing out. Now I eat a lot of chicken and used to go to this KFC a lot before they got new staff in that just don't care. This KFC had only been open for 2 hours and the food I got was way older than that. I honestly think it was left over from the night before. The KFC on W. Broad street used to be the worst, but from what the staff told me, a lot of the new managers and staff are from the Broad street location. Go figure. All it takes is a staff that doesn't care about doing their jobs to destroy a once thriving business. Look what happened to the Steak & Shake down the road. Same thing. And once Bojangles opens down the street KFC should just shut it down. Nobody goes there now anyway. At least no...

This place should get 0 stars. A few months ago I went through the drive thru. The woman working was rude and was rushing me, so I chuckled because I was so thrown off by her demeanor. She said, “What’s funny?”. I said, “What’s funny is you’re extremely rude for no reason, at this point I don’t even want anything.” and she told me fine get out of her drive thru line. I asked what her name was and she told me again to get out of her line. I pulled up to the window because I noticed a man was working the window. I asked him for her name, and he told me that she said come inside if I wanted to know her name. I think she was insinuating that she wanted to fight me? Anyway, I called corporate and was assured that the situation would be handled.

Fast forward to a few days ago. I went through the drive thru for the first time in months because of the bad taste the situation left in my mouth, and the same woman is still working there! Unbelievable. This place was already bad to begin with. I usually get a famous bowl, and something tends to be off more often than not. The popcorn chicken tends to be very old and chewy, and the corn is usually nasty. The service has always been unbelievably slow too. And the icing on the cake…they’ve chose to continue letting rude employees who try and fight customers to keep working there. They have to be so desperate. There’s no hope for this place. Do yourself a favor and just...

6/23/2024- Stopped in around 5pm. The two blonde ladies were outside smoking cigarettes' while the customers are all in the drive thru. A few cars pulled off. When I finally reached the window I was told to hold and no one ever returned. I proceeded to the window where I was met with a angry employee rolling her eyes at me and throwing her hands up as if I was the problem because I wanted to order food from a place the serves food. I pulled off and went in to place my order. That is when you see what's really going on. They have 4 people on staff 2 blonde women one brunette woman and a young black guy. The three ladies ran around like chickens with their heads cut off. When i came in the one who had attitude at the window walked in the back and the other blonde came to take my order. After my order was taken it was another 10 min wait. The two blondes proceeded to get into an argument in front of myself and 2 other customers. One even walked back outside to smoke AGAIN! The entire lobby was filthy and they barely had customers. The young guy was the nicest person he apologized multiple times to every customer and remained calm and friendly. Give him a raise!!!!KFC should close this location all together or send HELP to this location because its needed!!!!! Safe to say I will NOT be returning and from the reviews neither...