McDonald's

We stopped here after a concert at Ohio Stadium 8/12/23. We pulled into the drive thru line around 12:00, and it was PACKED. We figured we’d have to wait a good while and that was okay. We waited about 3 cars behind the speaker for 45 minutes because the lady taking the orders were PURPOSELY IGNORING PEOPLE! Mind you, the McDonald’s was advertised to be open 24 hours. We finally got to the speaker around 1:30. The lady was so beyond rude as we were trying to order making comments like “oh you must think you’re funny” and said “HOLD ON” when the girl asked “are you ready?” After the automated greeting, and kept rushing us by saying “is that all.” She didn’t even tell us our total for the order. When we finally got to the pick up window, she opened the window and said “all I want to do is go smoke.” One girl in our car said “I’m sorry, we are just leaving the concert and this was the easiest drive thru to get to since Cane’s next door was closed.” She said “do I look like I care? I’ve already been cussed out tonight and I’ve been ignoring the drive thru so people would leave.” All we wanted was some food before our two hour drive home but we will not go to this one again after all of that. When she was handing our food out, one girl said “is this everything of our order?” And she snapped back and said “Uh yeah.” This was hands down the WORST restaurant experience we’ve ever had. We understand that they were busy, and that wasn’t the problem though. It was being quite literally ignored on purpose by this worker.