Starbucks — Restaurant in Columbus

Only go here if you have plenty of time on your hands... It's unfortunate I have to give it a 2 star because the drinks are always great however they seriously need to speed up their drive through and figure out the mobile order system. I used to place a mobile order a couple times a week before work and it would always be ready around the time I arrive, however every time I place one now, no matter how early I place it they do not start making the drinks until after I get there making it pointless. I had assumed the first few times it was just because it was busy, but one Saturday I decided to order nearly 30 mins before I would arrive to make sure it would be done in time, after I got there and after about 15 mins of me waiting they finally asked if I had an order and they still put it at the end of the line. One hour after I placed my order I finally...

Paid for a drink, waited more than 20 minutes, and had to leave empty handed. I had somewhere to be and unfortunately I do not have 30 minutes to wait on a coffee. So I paid for nothing, I highly suggest new management and somebody that can help strategize on a busy day, everyone here was running around like a chicken with their head cut off instead of strategically being placed at different stations. I'm very disappointed that I paid for this and didn't even get it, but there is no one for me to talk to or even ask for a refund because they had no plan on how to handle A-day like this, One point the 1 girl making beverages just started asking people what they had because she had no list or order. Also, is this the only Starbucks around? Seems like for a town of over 30,000 people you'd have a fee...

Really disorganized. They were having some kind of problem with their printing order system. So as I was placing an order at the counter, the manager interrupted the employee helping me. And had her enter an order for the manager to test the system. Even though there was another register open. And then the employee had to end delete that, and enter my order. The egg sandwich I ordered wasn't completely hot on the inside. The coffee that I ordered was set with the other mobile order items. Rather than on the counter. Someone had started opening a box full of display items. And the whole hour I was there, it was sitting unattended on one of the large tables. It just seems like they're super disorganized. They're nice people, but the whole...