Well, I'd like to start by saying the interior set up is quite clean. I have almost no complaints about the food. It's generic pho, it's going to taste practically the same as other places.
Now the reason for the one star. I came here with a party of 7. In a situation where the order taker spends 15 mins trying to take your order while reading it back to you twice is generally reassuring. However, after getting our orders read back to us, they somehow still got 3 orders wrong. I'm a very forgiving person, I can forgive 1 or even 2 mistakes. This place managed to mess up 3 bowls. Not only in size and portion, but also the topping.
The part that made me absolutely baffled, is when the person who carried out orders out said "oh, we got that one wrong, could you eat it anyway?"
So ya, one star for lack of GOOD service. That's really all I expect, just have decent service.
I won't come back here. So this one star will stay without...
Read moreAte here a few times and overall like it but there are some minor dislikes.
I’ve had the pho, hu tieu, rice platter, egg roll, spring rolls, and their smoothies.
I like the broth of the pho and their cuts of meat. Like some reviewers mention, I do agree that their noodles are slightly over cooked. Their hu tieu was fantastic all around. I enjoyed their egg rolls and spring rolls. Their durian smoothie was fantastic and I also liked their watermelon smoothie. I liked their rice platter but the experience was ruined by bad fish sauce.
I dislike is their fish sauce dipping sauce used for the egg rolls and rice platter. It was pretty terrible. It taste like just fish sauce and water added together. (Edit: their fish sauce taste better after my most recent meal here. Still could be better but isn’t as horrible like it was before).
Overall, still think they’re worth a try. The wait staff is amazingly...
Read moreReally wanted to like this place, as there aren't many pho joints in this part of the East Bay. With all the glowing reviews, maybe I'll try again, but as of now, not great.
The pho broth was a bit sweet for my preference, but acceptable for some. They definitely skimped on the ingredients, this even includes the noodles. I mean, I understand cutting costs on meat...but noodles? Finally, the noodles may have been WAY overcooked as they felt like mush in my mouth. Wife confirmed that there were something wrong with them.
Ordered the rice plate with pork chop, eggs, shrimp cake. The pork chop flavor was ok, but completely lacked any char that is characteristic of vietnamese grilled pork. The shrimp cake was meh.
Egg rolls were crispy, but the ingredients were meh.
Overall, I'd skip it, but maybe one day I'll try again.
At least the prices were somewhat fair given how other places are raising them...
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