Aroma Joe's Coffee — Restaurant in Conway

I originally wrote a rather glowing review. However, circumstances have changed and I reassessed my experience. Now, perhaps I've experienced a couple of bad days, but they are worthy of mention. Lately, the business seems to be understaffed. Someone is taking an order at the order window and then running to the prep area to deliver at the pick-up window. This system is made for more than one employee on duty. Second, I visited on another day and the "FroJo" machine was down and, unfortunately, it was a hot day. Third, on another day, there was a short, very short, line that was not moving. I waited a minimum of 10 minutes and still did not place an order. Consequently, I left and the business lost a sale. So, make your own observations, but these are based on my latest visits.

As of today, August 10, 2017, I have something to add to the review. The people who own this business are very nice people, but there is an issue with service. This afternoon, I used the "drive up" to place an order. There was a line of about four cars and in the past I simply left. That is not good for business. Today, I decided to wait and ask the employee(s) a question. It is important to note that there's nothing wrong with the product. However, I asked the employee if she was the only person currently working and she replied in the affirmative. What is the impact of having one employee working during a relatively busy time? This employee took my order at one window, sprinted to the preparation area, and then gave me my order. Is this efficient? No . . . it's a means of saving money because only one employee is being paid. Is it good for business? No, because one employee cannot possibly...

The staff here is amazing. I always look forward to seeing their smiling faces. Sabrina is always smiling and so courteous! There was another woman with glasses and she is always just so happy to serve coffee and I really appreciate seeing her in the morning. The customer service is impeccable. The drinks a good variety of choices and I've tried quite a bit. I did have one time where the hash browns were pretty cold. However I did let them know and it hasn't happened again. This little spot is my new coffee hideaway and I always look forward to going! The girls are always there whether they have to be driving and snow or not and that in itself goes a long way....

The North Conway location of aroma Joe's is one of the best to visit. For a town is busy as this one the staff is always getting people through at a very brisk pace while being as friendly as possible. With tons of different flavors for your coffees, lattes, cappuccinos and other drinks. Highly recommended that you stop at the North Conway aroma Joe's.

Also you should try my personal favorite, the Irish Lady latte. White chocolate syrup two pumps, Irish cream two pumps sprinkle of cinnamon on...