WNB Factory - Wings & Burger — Restaurant in Conyers

Hello fellow foodies! This is a nice place with a quick turnaround. The establishment is very clean but not as comfortable as it could be. I'll circle back to that.

Today is Friday July 14, 2023 and my partner Daniel and I ordered some food.

Daniel: Chicken Sandwich hot-honey/ hot-lemon pepper wings

Me: Hawaiian Burger with Impossible Burger Plant-Based meat in a lettuce wrap.

All the food was super great! Fast turnaround! We used the mobile-order app which works amazingly. The staff was friendly, attentive and ready.

Let's talk about the atmosphere...

It's summertime in Georgia (USA 🇺🇸) and it's been some of the hottest days of the year. Daniel and I walked in and it felt like fans were running with all of the outside heat beaming through the large windows.

Granted, our order was pick-up/carry out but we could not imagine "dining in" without bursting into a monsoon of sweat. My goodness.

My order had a beverage that I could fill up from the Freestyle drink dispenser and let me tell you... I was moist from forehead to big toe by the time I GOT JUST ICE! Consider purchasing blackout blinds to draw down during the summer months or TURN THAT AC ON!

All-in-all... we love the food options and the taste is very good. Much better than "fast-food" spots. Please visit them if you are in the area instead of ANYTHING around lol. Keep it up!

Check out the pics...

Very disappointed. Visited this location on Super Bowl Sunday and bc I had a taste for veggie philly. There was a sign placed on the register advising the grill was being cleaned ...how convenient on Super Bowl Sunday , right? After waiting and watching while in line I saw a total of theee philly cheesestakes beimg served to customers. I asked the manager when it was my turn to order could I get a veggie philly. He pointed to the sign and said “it’s too many wing orders to be on the grill” .... so for 1. The sign was bogus. Not only that but I mentioned seeing customers being served phillys. While sitting here waiting on my grandmothers food I hear the young lady taking orders on the phone tell a customer the grill is not going due to being so busy from the super bowl. I’m highly disappointed due to the bogus sign and also not being satisfied after being a customer at this location since they’ve opened. But since I don’t eat meat and don’t want wings they can’t serve me as a returning customer. I will not be returning to this location. Neither will my grandmother. Headed to Publix to get...

Unfortunately, I am writing this with extreme disappointment in the service I received last week. I placed and paid for my order 2 days prior to my event. I let the employee know when I expected my order to be ready. On the day of my event not only was my order not ready; I had to wait which delayed the start of event. There was no sense of urgency to resolve this issue. When I asked why wasn’t my order ready? Their only reply was ”We just got really busy”. My paid receipt was on the wall near the pickup orders which clearly read my pickup time. No manager or manager on duty apologized for this inconvenience. Please contact me regarding how this incident can be handled/addressed.

Update: October 7, 2024 Chahee Kang emailed me and asked me to inform them on which location was the incident. That same day I emailed Chahee Kang my receipt with all the details. On October 14, 2024 I sent another email inquiring about receiving no response/reply from my previous email. Today is October 24, 2024 and STILL...