THEY ARE TAXING AN AUTOMATIC GRATUITY BAKED INTO THE PRICE.
First and foremost, I do want to say that I have been coming to Miami’s Best for a solid 20 years, even when it was in its old location. I’ve enjoyed the food even more in the current location than the old one.
That out of the way, this needs to be said: I visited recently to get the Slice Special with 1 topping, fountain drink, and garlic roll. That special is listed at the register as $9 all together. Then I added ONE topping that was listed at the register as ONE dollar. That should bring the total to $10 before tax. 8% sales tax on a $10 order is 80¢, correct?
So you would think that the total with tax would be $10.80, right? Wrong.
According to Miami’s Best computer system, that total is $12.96. So, after going back and forth with them for about three minutes on the very basic math, they weee kind enough to charge me a lower price, which I accepted and left a tip.
But after thinking about it, I realized that what happened was that Miami’s Best has a 20% GRATUITY baked into the bill before the subtotal, meaning they are automatically charging us a tax INCLUDING the gratuity. But they are charging a 20% gratuity for just bringing you your food. You have to place your own order at the register, get your own refills and condiments, get your own utensils and bus your own table (generally). They only bring what you ordered to the table. Furthermore, there are times when they will just call your name and not even serve you beyond the point of purchase.
When ordering make sure you do your math and be aware that the tip is being included at the point of sale.
I enjoyed my pizza slice but not the...
Read moreI am a pizza lover. Always in search of the perfect pizza pie. Growing up in New Jersey had me spoiled at a young age. It can be difficult to find above average pizza in Miami. Even though they lacked consistency at times, Miami's Best pizza was my favorite pizza joint, before they closed down. When I heard they reopened I was excited to go back and have me a pie. I am sad to say I was utterly disappointed. Nowhere near what it used to be. The oven needs some calibrating... undercooked below, and overcooked on top. It made the slice a bit soggy and the cheese on top a bit browned and not melty. Two thumbs down. The only thing MBP has going for them is a play on nostalgia. The real Miami's best pizza pie, hands down, is located in Kendall. I drive all the way from the beach for this delightfully succulent, consistently perfect pizza every time. Two Brothers pizza has never disappointed, not even a little. In response to the owners reply; Intersing you assume I had the pizza at your establishment to go. I actually did have it at location right out of the oven, at one of your tables. I understand the dynamics of baking pizza ( I've been a pizza baker myslef). It wasn't soggy because it had too much sauce. It was rather dry actually. My tip to you is to take this feedback as constructive criticism. MBP has the potential to be as good as it used to be. I'll drop by eventually to give it a second chance in hopes that it lives up to its...
Read moreMy Order: Mozzarella Sticks Large Meaty Ricotta Pizza
TLDR: Want a good vibe? Forget about it Want good mozzarella sticks? Forget about it Want okay pizza? Dominos is next door might as well go there. The only difference is how the pizza is made. Ingredients taste the same! Not Miami's best pizza. Sad.
Pros: Ricotta was soft and yummy Meatball meat was spiced fairly. Not overpowering and not bland. Place has some parking. Large variety of food. Fairly cheap for 2023 standards.
Cons about the store and general vibe: Walked into the store at 7pm to get my pizza. No one at the counter. Finally, person arrives. No customer service what so ever. Just a face that makes you feel like your not supposed to be there. Fine whatever, pay and tip, they're just people. Gets pizza from the back. Same thing. I guess no one wants to treat customers with any sort of decency, just there to fulfill orders. Not sure how you become the best pizza like that otherwise its no better than Dominos. Ironically there is one right next to them.
Cons about the food: Mozzarella sticks are terrible. Bland and the cheese is bottom shelf quality. Don't bother. The pizza is ok. Nothing special and for sure not the best in miami. Had like 2 inches of crust before hitting cheese. Again low quality cheese. Pizza sauce was minimal and bland....
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