I’m a regular at Bagels & A Whole Lot More for one reason and, one reason only. The food is very good (not great, not awesome, but very good for the area). Jeff took three years to invest in replacing a broken air-conditioner, and jokes that he will have to raise prices to pay for it (not funny). Have you ever been to a restaurant where a shrill of someones voice is yelling to insure the door is closed makes your dining experience unbearable? That’s BAWLM on any Saturday & Sunday (even sometimes during the week).
If Jeff and Stacey Singer the owners, would continue to invest in their business instead of concerning themselves on how to cut corners they could serve more people, and their patrons would actually have more of a pleasant dining experience, and most importantly they will make more money, which should be the goal of any restaurant.
The new fork and spoon dispenser hands out chincy plastic utensils, and really how hard is it to hand out a quality pre-wrapped plastic fork, knife and spoon when you deliver the food to the table ($0.055@), as well as keeping condiments, napkin holders with salt and pepper shakers on each of the tables? This makes it so your customers don’t have to wander around the restaurant to find them? That's the cutting corners, or just not caring enough that I’m speaking of.
Suggestion: Close the store on a Monday in the middle of summer and relocate the cooking area where the grill is, and swap it with the current cash register area (2-3 day job: moving the hood is the hardest part). Then pop out 2 windows to the outside of the restaurant where one window is for ordering with a cash register, and the other is for pickup then just adjacent you could have your dine in ordering registers. This will keep your pickup order people outside notified of their order readiness with a mic, and a speaker outside, and the door won’t be open, plus pick up customers, and the indoor diner line customers won’t have to hover over diners, as they do now. Most importantly Kayla and Jeff screaming should just plain stop. I like the idea of a beverage station for all self serve beverages (by the corner where the napkins are), so your operating more efficiently, so as not to have to fill up beverages for customers (just hand out cups). These operational efficiencies will increase your business, and make it pay for itself with volume. Lastly if you do the window idea you could open just the window only area on Thursday, Friday and Saturday nights from 10pm - 1pm and sell bagel sandwiches, and canned beverages only from the window to bar patrons of JD’s just sayin. — it’s worth a try!
Check out the most successful deli in the next town over - Flakowitz of Boca Raton on 20th and Federal - their take out window does more business than the restaurant.Then go to Bagels With in Delray on Dixie & Linton they are worthy of emulating a successful deli restaurants (Bagels With recently sold for $ millions)
Try to smile more!!
Good luck!! I hope to edit my post and give you a higher star rating. Only...
Read moreFirst time here, decided to give a local " best bagel around" restaurant a try. I've eaten my weight in bagel and at least twice that in cream cheese 😋. I figured it would be ok but nowhere close to the best around. Knowing full well that best anything food related is subjective at best and paid advertisement at worst. Well I'm going to have to agree with the best around. At least with a 10 mile radius. That's saying a lot as this is Coral Springs and we have as many bagel shops as senior citizens and I've tried as many " bagels not seniors". The baseline is a toasted everything with cream cheese. Perfectly toasted while being soft yet slightly firm just under the crispy layer( think fresh playdough). The cream cheese was thick and has a slight tartness to it. Perfect for the everything bagel 🥯. The rest of the family had a bagel with egg and cheese, a sunflower flagel??
Read moreThe bagels are great – the salads are wonderful and anything that comes from the grill is great with the exception when they mess up your order. My first experience coming into this establishment was not all that pleasant – the owner was very rude and abrasive but the bagels were good and so I looked the other way. I had a very unpleasant experience recently and I can say that I will never go back. The owner actually yelled at me in front of the entire restaurant all for asking he grill person to put some butter on my bagel. When I apologized to the owner for disturbing the grill person – he yelled at me again. I was in shock that an owner of a business would talk to a customer in that manner. If his wife had been there - I might have been saved. And to make matters worse after I explained to the counter people that they had gotten my order wrong twice before – I wasn’t even given an apology or offered another at no cost – instead they took my money for the 3rd time. This owner should remain in the back of the restaurant where no one has to be subjected to his rude...
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