Hong Kong Dim Sum — Restaurant in Coral Springs

The ONLY time I actually write a review is when I've had an amazing or terrible experience. I give restaurants two chances before I completely dislike them. Both experiences were ultimately horrible. The service and food. The first time my chicken chow mein was undercooked. Just unflavored noodles, raw chicken, bean sprouts and chopped celery. I threw the entire dish away. The second time I was racially profiled and never returned. I have friends and family who received the same treatment. Then we found out that all of their dishes are frozen prior to cooking. So nothing is authentically made. They warm up the frozen dim sum, dumplings in their microwave. I could do the same at home with PF Changs products. Very disappointing for them to have such expensive prices for frozen foods. I do not recommend this restaurant based off their foods and their racist staff. Then they are never open. They irregular hours and only open when they want. The food and service is not good enough to deal...

If you are not Chinese, you may find their customer service average or so. Some may even misunderstand it as rude. The thing is, that is normal in most authentic Chinese restaurants - the focus is on the food and serving it to you, and let that speak for itself to bring you back for more. If you are more concerned about being tone and greeting than the taste and timing of the order, then you will need to get over it because that is not unusual in Chinese culture. With that said, we always order to pickup Beef Tendon or Wonton noodle soups. These wontons are 10x better than your typical wonton and more closely resemble in taste, texture and flavor to Hong Kong wontons. You can ask to change the noodles from egg noodle to ho fun for more softer texture, but I think there is an extra charge which is normal and customary. My family orders frozen dim sum for big parties and they taste good as well,...

Delicious food but the owner can work on communicating a little better with customers. On the two occasions I went, the first time I was excited to try to dim sum but we were questioning the different types. She didn't take the time to thoroughly explain and we just ended up ordering whatever. The second time I went I ordered and inquired about the charges after I paid, she did not point at exactly what I ordered on the menu. She just directed me to the area where to find the cost of that item and handed me a menu to go and the receipt. Wonderful dim sum but not the most pleasant...