Caribou Coffee — Restaurant in Coralville

I love Caribou in general. I'm from MN so it's a staple, but I have been increasingly disappointed by this location. I came to the drive-thru to get the new bubble cooler (I love them!!) and was informed they're out of bubbles. Okay, I commented they must be busy! Turns out they don't have a store manager right now (why there isn't a regional manager taking over, I don't know) and aren't able to order. The next time I went in (earlier this week, about 2 weeks after the first problem) it was worse. They have no large cold cups, are almost out of straws, and still no bubbles. The employee was pretty rude about it too. I love caribou, but I'm super disappointed in this...

So, unfortunately Starbucks has the advantage over this place. Why? This place is not willing to accommodate you on anything specially for people who can’t consume dairy. Also, they sell blended drinks but they are not willing to blend your drink when it doesn’t contain dairy. They are only willing to blend dairy drinks. They sell premixed options and they are not willing to make you a drink when you have special requests. Starbucks, wins in all of these points and therefore leaving people with dairy issues away from Caribou coffee. Their sandwiches all have dairy and not willing to remove it. We unfortunately will not be returning to this...

This Caribou always has the nicest employees! I've been to caribous in a lot of locations and this one has some of the sweetest employees I've ever met! 🥰 we typically just stop in to buy a 5-pound bag of espresso beans, but we occasionally also get drinks when we stop in. The drinks are always delicious when we do get them and this is my go-to stop for my espresso beans! 😋 ( the higher cost I am logging on my review is because I am typically buying 5 lb of espresso beans at each visit. If I wasn't buying beans, drinks are within the normal...