We decided to try Elmer's because Sherri's was busy. We were seated right away but quickly noticed we were out of place. Everybody there was very old and we were getting weird looks, but whatever. My mom wasn't very hungry, so she just ordered something off the kids menu.
The waitress was cool with it, but the manager overheard and just as I was finishing up explaining why it would be a bad business move to not allow adults to order off the kids menu, he sent the waitress back over to tell us we couldn't order off that menu.
Now I understand corporations have policies, but a good manager wouldn't enforce a policy that alienates customers like that. He gained nothing from doing that other than to ensure my entire family has a story about Elmer's that isn't exactly flattering.
On our way out he didn't acknowledge us at all. He was standing right at the door so we had to wall right past him and he didn't even look at us, much less say goodbye or have a nice day. Nothing. I did notice that as each of the boomers left he was as sweet as could be.
Clearly, this manager discriminates based on age in every way he can, which is weird since it's a federally protected class. I always wondered why nobody ever wanted to go there, now I know. Seems like if you're primary customer base is aging and diminishing you'd want to encourage younger people to come in, but I guess this manager has a different strategy, which is clearly supported by his manager, and the manager over that manager and so on.
You do you Elmer's. Applebee's and Sherri's always have great service! The only reason you got a star at all is because I felt bad for the way my mom treated...
Read moreOverall the service was great. Our waitress was very attentive and our orders came out as requested.
The food was ok. I ordered the veggie omlet with eggwhites and without hollandaise sauce. My husband ordered the farmers omlet with no substiutions. Our daighter had a side of sausage and scrammbled eggs, and shared our biscuts. My husbands omlet was not well blended with the ingredients inside. Mine was good except for the large chunks of veggies, and the biscuts were dry and flavorless.
My main negative, but well deserved, critism is that the hostess seated my family (we have a small toddler) right in thick of the very loud and crowded main dining area. The large 12+ top table next to use was and older group that were already done eating their breakfasts. They continued having loud coversations during the entire length of our meal.
When they did get up to leave, they stood around their table talking for at least 10 more minutes. At one point I had 3 men's rearends directly in my face. It was clearly a group of entitled Corvallis residents / OSU Alumni, and not the expected hungover college students.
This whole ordeal made it very distracting for my daughter to eat. When I spoke to the staff they responded with, "you could've just asked to be reseated." When in all actuality they should have recognized the atmosphere at the time we arrived and seated us elsewhere.
I would have expected the staff to take more pride in their service and company they work for, instead of passing the blame onto the customer.
Needless to say we will not be dining here again. The Albany and Salem locations are worth the drive, customer service, and...
Read moreWe stayed at the hotel behind it. We were in town on business. We tried the over priced Italian Restaurant the first night, from then on we ate at this place some days 2 or 3 times. They do close at 9pm. The Prime Rib dip is the best I've ever had. Get it with the cheese and grilled onions. We also tried Applebee's and I must say don't waste your time eating anywhere else but here. We are coming back to work this area and we will be eating here again. The owner cares and comes out to check on you. Very nice man who moved to Corvallis from where we live in LA. The Eggs Benedict was AWESOME. You can't go wrong here just wished they were open late. Perfect Place because it all tastes fabulous. They really care because we came in late one night about 9:20 and the owner let us in and cooked us dinner as we had ate there all week. But who else is going to make you a fresh pot of coffee after closing time and bring you a dinner out after close that wasn't rushed together or cold. He is a great owner manager and the Hausbacks will be back when we are in town. You have earned our business when in...
Read more