Paid $350 for a set of irons one came with the head of the club disattached. Didn’t realise until I went to play them over a week later. Went in a spoke with the manager asking if there was any type of I store credit I could receive for having to pay to have the club fixed. Was met with aggressive attitude and treated like an idiot. The manager with a 14 year olds mustache did nothing but raise his voice continually in response to my concerns until I left the store. I was only asking for an in store credit of the $10 cost of my repair to the club. His only solution was I return them all for a full refund not to mention solution given with an agressive attitude. Someone pay this man less!
As well last time I went to trade in a club that was worth over a hundred dollars they offered me $8 then The worker after I said no thank you offered me $8 out of his pocket for it and laughed at me.
Used to spend $1000s of dollars here. And will bring my business elsewhere. New owners are not keeping the service and reputation in tact. Do not shop...
Read moreI bought an exercise bike in October, and the employees at this store were fantastic to work with. They listened to what I was looking for, let me try several different bikes, and sent two cheerful employees to deliver and set up the bike for a very reasonable price. I shopped around and found their prices quite competitive. Additionally, they provide repair services themselves.
Shortly after delivery, I found the bike had a manufacturing issue sensing and displaying some data. They sent out a knowledgeable technician to attempt a fix. The fix appeared to work, but when the problem recurred a short time later, they ordered me a replacement bike from the vendor, kept me updated about its delivery time, delivered the replacement, and took the defective bike back with zero hassle. The new bike is working wonderfully, and I’m a very happy customer.
Thank you Maggie, Scott,...
Read moreI would give them more stars if allowed. Bought a hardly used elliptical at almost half the price of a new one and because it was already assembled, I was saved hours of time and frustration of assembling a machine with dozens of bulky part. I don’t remember her name but the sales person was very knowledgeable about this machine and the other models on the floor and she was very, very nice and patient too. To her, there were no stupid questions. The two young men who delivered it to my home were very polite and respectful, placing the machine exactly where I wanted it, and even plugged it in to make sure it worked properly. I use it everyday and it works great. Needless to say, I am very happy with my purchase and the...
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