Checkers — Restaurant in Covington

All I said was. THIS ISNT HOW YOU RUN A BUSINESS...I HOPE YOU HAVE SURVEILLANCES IN THE RESTAURANT TO HEAR HOW THEY SPOKE TO ME... I AM A PROFESSIONAL AND A PERSON...I HAD THE DECENCY TO LET THE OTHER CARS KNOW..AND GUESS WHAT...THEY WERE UPSET TOO.... I DIDNT CUSS THEM OUT!! I DIDN'T CUSS ANYONE OUT. SHAME ON YOUR MANAGER FOR NOT REPREMANDING THE FIRST ORDER TAKER...BUT INSTEAD...BEGAN A NEW UNNECESSARY WORDY HATE SPEECH TOWARD ME WHILE I WAS WAITING TO LEAVE THE LINE. I didn't continue arguing with these employees and I was very disappointed after enjoying our day trips earlier this week with a kind older black woman who wished me well during my TWIN PREGNANCY.... IM TURNING THIS MATTER OVER TO Y [July3,2025 @ about 8:45p.m] I was wearing a red dress and got out of a WHITE SPORT CAR.

After waiting in a long 4 car slow line TRAPPED WITH 2 OR 3 MORE CARS BEHIND ME...DURING A CELEBRATION WITH MY CHILDREN...I WAS NEVER (20 MINUTE WAIT TO MOVE LESS THAN 20 FEET) ONCE AT THE MENU INTERCOM I WAS FIRST INFORMED THAT THE RESTAURANT WAS ""ONLY TAKING ORDERS FOR FRIES AND CHICKEN NUGGETS... "NO APOLOGIES JUST ROBOTIC REPETITIVE SENTENCES"(I CALMLY SAID "WELL... AFTER WAITING THIS WHOLE TIME I COULD CUSS, TO WHICH THE SMART REPLY FROM THE EMPLOYEE WAS.."I WISH YOU WOULD??!!?!?"(STILL NO APOLOGIES )AND I SAID THIS IS B.S- ROLLED UP MY WINDOW AND HAD TO CONTINUE TO WAIT FOR THE CARS TO CLEAR WITH OUT GETTING ANYTHING MY CHILDREN WANTED...) I WAS DONE COMMUNICATING WITH THE UNPROFESSIONAL ESTABLISHMENT

BUT THEY WEREN'T... I DECIDED TO DO WHAT THEY SHOULD HAVE DONE...AND INFORMED THE FOLKS BEHIND ME..THEY DONT HAVE A FULL MENU TONIGHT AND THEY CUSSED TO....I DIDN'T TAKE OFFENSE I UNDERSTOOD THE UPSET...BUT A VERY large white woman at the window tried cussing AT ME RUNNING HER MOUTH SO FAST AT me and my car full of kids THREW THE DRIVE THREW INTERCOM ..AND I ONLY WANTED out OF THE PARKING LOT TO CONTINUE MY QUEST FOR CHEESE BURGERS DESSERT AND CHILI DOGS... A MAN EVEN GOT ON THE INTERCOM AND MENTIONED THE POLICE WHICH I THINK WOULD BE PERFECTLY APPROPRIATE FOR THE FIRST AND SECOND FEMALES RUNNING THERE MOUTHS IF ANOTHER INTERACTION IS REPORTED HERE... THE EMPLOYEE WAS THREATENING MY WELL BEING AND IM PREGNANT AND DIDN'T CUSS BUT ONE TIME AFTER I HAD BEEN INSULTED AND THREATENED...THIS IS NOT HOW YOU RUN A BUSINESS..THE MANAGER SHOULD HAVE MADE A SIGN OR HAD SOMEONE COME OUT AFTER THE LINE HAD THEEE CARA BEHIND THE MENU SIGN... OF COURSE PEOPLE WOULD BE UPSET

All I said was. THIS ISNT HOW YOU RUN A BUSINESS...I HOPE YOU HAVE SURVEILLANCES IN THE RESTAURANT TO HEAR HOW THEY SPOKE TO ME... I AM A PROFESSIONAL AND A PERSON...I HAD THE DECENCY TO LET THE OTHER CARS KNOW..AND GUESS WHAT...THEY WERE UPSET TOO.... I DIDNT CUSS THEM OUT!! I DIDN'T CUSS ANYONE OUT. SHAME ON YOUR MANAGER FOR NOT REPREMANDING THE FIRST ORDER TAKER...BUT INSTEAD...BEGAN A NEW UNNECESSARY WORDY HATE SPEECH TOWARD ME WHILE I WAS WAITING TO LEAVE THE LINE. I didn't continue arguing with these employees and I was very disappointed after enjoying our day trips earlier this week with a kind older black woman who wished me well during my TWIN PREGNANCY.... IM TURNING THIS MATTER OVER TO Y [July3,2025 @ about 8:45p.m] I was wearing a red dress and got out of a...

It is at this point I realize this new generation isn’t worth anything at all. I’m sure the owner would agree and I apologize to all the owners that is dealing with this foolishness just came from checkers when I pull up the young gentleman informs me that the system is down me, remembering back from my day when the system goes down, your hourly rate is still the same so you must make a way I’ve even had to pull out a calculator and everyone carries one around on their cell phone…. I digress… I asked, can I make an order? How long is this going to take my response I’m on the phone with them now.. Then I ask, should I just sit here and wait or what I receive a very long pause after sitting for a minute or two waiting patiently a rude response back you can’t sit there sometimes it’s the tone realizing your in customer service and knowing the customer is being more inconvenienced Then you sitting on the phone with your IT department during business hours… This is when I say, if you don’t like your job quit, no one forced anyone to apply for any job unless being punished for making bad decisions franchise owners your industry is in the crapper. What can we do as the general public? to get back to old school Ways?? because we can’t continually increase cost and decrease on customer...

I ordered on line with my app, its usually fast this way. Got to the window and they did not recognized I was there. The young girl that were their was not friendly, did not have any patients as I was bothering her. If it was my order I would have got my money back. But it was for someone else. Through the app I was able to get a free small milk shake. When I got my order she did not know what to do. So she made me go all the way to the end of the drive through behind 3 other cars. All she had to do was to look and scan the app. So I went, when I finally got to the window again she still did not know what to do. She asked the manager he did not know what to do. Since she could not get any answers she just gave it to me anyway. I will not go to this checkers again when I got home the burger was squished, the lettuce, tomato and pickles was a mess. It looked as if it was somebody's else order and they gave it to me. I will never go to any of the fast food places without looking at my food first before I leave. I got a survey from checkers and explained the same thing to them. They offered me a free burgers. I don't want it I uninstalled the app and deleted everything about checkers, I will not be returning. People just need...