Chick-fil-A — Restaurant in Covington

Fast food, blah, since the pandemic, I have avoided the "burger joints" because they turn me off. I rather go "hungry" then to eat anything from these places. I won't go into any details but you know what I mean. There is one shining gleaming ray of hope out there and that would be "Chic Fil A". There is a discipline to this company that runs through all of their outlets. Personnel, clean and neat, Stores, clean neat, Food, good look and good taste, and if you are a Diabetic, like me, I have noticed that there is no food additive "blow back" when I take my sugar levels on the next go round, that is very important to me. I have been to several of their locations lately, and they are doing an amazing job with their resource. Their personnel is what I consider their best accomplishment. Neat and clean, no outrageous body piecerings and good looking uniforms, here are your future business leaders, smiling and working like they are having fun. Mr. Cathay, wherever you are,...

I enjoy the lunch and this is my restraurant of choice between fast food. Yet, due to their inconsistency I stopped going. On my way into work, I would stop here because the location is convenient and it was nice to get a coffee handed to me ready to enjoy. You don't have to pull over and park or try and risk spilling condiments in your vehicle while sitting at a red light attempting to quickly throw sugar and milk into a cup. Chik Fil A became extremely inconsistent and unreliable at best with making this happen. Meanwhile, down the road at the not so popular restraurant McDonald's, they make it happen... every morning. I know I can rely on them. If I want breakfast and my coffee handed ready to go, McDonalds gets it done. I even went to another McDonalds and same thing. Get your stuff together Chik Fil A. Your food is great, but if you want my business regularly I need to be able to depend on you doing a complete...

I decided to dine in at the location for dinner on Saturday night. I sat in a booth and right behind me were 3 people who were overly obnoxious. They were very loud, laughing very very loudly, and fighting over a phone across the booth. My back was facing them but I was able to observe the rest of the lobby who also seemed to be very annoyed. At first I thought there wasn't too much I could do other than move or look behind me to let them know they were bothering me. As I turned around I was even more upset. The 3 loud obnoxious people sitting behind me were employees. 2 of them were wearing red shirts and 1 was wearing a checkered shirt. I understand they were just young and caught up in having a good time but they represent chick fil a and ruined our experience. Side note: There were also 6 other employees sitting on the other side of the restaurant who were completely professional and way more quiet than the...