Coffee Society — Restaurant in Cupertino

TLDR; If you want your kid to get food poisoning, then buy ice cream from this place.

Details: After a wonderful day at Cupertino Library, I ordered a brownie-fudge ice cream waffle cone for my kid at around 2:00pm. First time to buy from this terrible place, and I was rushed by my kid, so didn't pay attention to the low-ratings on Google, unfortunately. My kid ate his ice cream then we went home. After arriving at home, I offered him lunch snacks, but he said he had tummy ache and could not eat anything. I tried to encourage him, but he confirmed that his tummy hurts and he wanted to sleep. For 4 hours straight, from almost 3:00pm till 7:00pm he is constantly complaining about tummy ache. And then around 7:30pm it got even worse as he had a fever. I measured his temperature, it was 100.4 °F (38 °C). A few minutes later, around 7:40pm, he threw up and emptied his tummy. The throw-up was that terrible ice cream, and apple pieces. That was the aha moment for me. An ice cream, mostly liquid, staying in the tummy of a kid for almost 6 hours without being digested. 10 minutes after throwing that terrible ice cream up, his temperature immediately dropped to normal, his tummy ache was gone, and he was cheerful and wanted to play.

Conclusion: Do not step a foot in this unhygienic place. I will encourage the library to warn the parents against this terrible place, as most of the future victims are likely to be...

Appalling service; beware of the woman (presumably the owner) behind the counter, wearing eye glasses and dressed in a conservative fashion, who will run outside (with the gait of a goat) to approach library patrons and children, sitting at her "tables," in the most discourteous manner. I was minding my business, and she proceeded towards me (hand on my chair, a silence between us, behaving as if I knew what was wrong) telling me "no outside food." Ok? I offered and went in to buy a drink in compensation for peaceful sitting outside (you don't just put tables within the vicinity of the library without expecting patrons to believe the tables belong to the library, and not the cafe). She still refused to let me even buy the drink unless I threw my drink away. I complied with her request, but the moment I walked away, she proceeds to talk about me to a teenage boy as if disregarding my presence. I sat outside with my drink, and saw this same interaction and behavior from her occur with other customers. Her presence is discomforting, her customer interaction is disgusting. And for the drink itself, it is a chemical cesspool with the syrup and ice detaching after two minutes. I hope you remember me; I was the one with the "buffalo" shirt, sitting outside your cafe while writing this under a guise. These "hopeful" reviews will never make...

This place is run by a rude cheapskate. While I was there, a customer asked for a spoon to go with her drink. The lady who runs the shop told her it was a dollar, and snidely ("no, it's not free"), as if it's entitled to ask a coffee shop for a disposable spoon. When the customer agreed to pay, she was told there would be a fee on the cost of the whole drink to pay for the spoon by credit card, and then mocked to her face.

There are a lot of minor things (no large cups/drinks are ever available, despite being on the menu; the place is full of clutter; it is the only ice cream shop I have ever seen refuse to give samples; seen several bits of minor rudeness) which I shrugged off before. This place is right next to the library, which makes it convenient for me and a lot of others. But I'll be going out of my way to...