Avachi Biryani House — Restaurant in Cupertino

We ordered a pakora starter, Manchurian, u-biryani, a side dish, and a mango lassi. We specifically requested the starter and lassi to be served first, followed by the biryani and Manchurian as the main course.

The pakora was flavorful but was served without the mint chutney. After asking for the chutney, we were told it was on its way. We also requested ketchup, which arrived quickly in the form of a few packets. However, the chutney took far too long — after three reminders and a lengthy wait, it finally arrived when we were already halfway through the pakora. This was frustrating, as the starter was getting cold, and the delay diminished the overall experience. Why not just serve the chutney with the pakora in the first place?

Next, the Manchurian arrived despite our clear request to serve it alongside the biryani. When we reminded the staff, they took the Manchurian away and brought both dishes together after another wait. The taste was acceptable, but the biryani was inconsistent - dry and under-seasoned on top, yet overly soggy at the bottom with a watered-down masala. Also, the biryani was completely devoid of any vegetables, and the paneer was tough which was unexpected in a bad way.

And the lassi? We had to remind them to bring it, and even then, it was completely forgotten with no acknowledgment or apology.

Would I go back? The food was okay, but the service was lackadaisical, and the ambiance didn’t make up for it. If I do return, I will be as explicit as possible about how I want my food served — down to requesting that each dish comes with its accompaniments at the same time and essentially supervising my own service. Or it might just be easier to order takeout.

On a positive note, portion sizes were generous, and we did receive complimentary chai and sliced cucumbers/carrots. The host managed a smile, though it seemed...

This place was a huge disappointment.. we ordered the Avachi special chicken biryani, ghee roast chicken, kadhai paneer, ulavacharu paneer biryani and naan.. they took forever to serve our food. They gave us the ghee roast chicken first and nothing else and we had to ask them multiple times (after waiting for 30 min) where our food was and the servers would just come and tell us that we had to wait 5 more min and they never showed up again.. the ghee roast chicken was completely cold when the rest of the food came so we asked the waiter to warm it up again and he took it to the kitchen and never returned with it again while he started serving other tables so we had to ask them again to bring it back after waiting for another 10 min… The food was not worth the wait at all.. the kadhai paneer had a small portion size for the price.. there was nothing special about the biryanis either.. in fact they weren’t even biryanis.. they were just chicken and ulavacharu curries assembled with colorful basmati rice.. we had asked the waiter to make our food spicy and there was no spice at all.. and the ulavacharu was extra tangy and I like tangy food but it was...

What a disappointment. We ordered the boneless chicken biryani, chicken 65, chicken tikka masala and garlic naan. I specifically told the person taking my order that I want really good Indian style and he said don’t worry you will like it. Well the food was missing any masala taste and chicken tikka masala was terrible and typical of the preparation style here in the South Bay I’ve seen at other Indian restaurants (this one being worse). The chicken 65 was bland. When I put the chicken in my mouth there was no burst of flavors or anything like that. The naan was extremely thick more than other places so didn’t seem too good. The biryani was ok probably the best dish out of the other dishes. Lastly, I was annoyed at the service I received I paid a 15% to get service and they just brought out our dishes and told us plates were over there for us to get. They didn’t come by our table to ask us how the food is and didn’t offer to give us boxes so we can pack the food (we had to go to the counter). Not a good experience and it’s ironic below their sign it says experience the real flavors which was the opposite of what we...