Chili's Grill & Bar — Restaurant in Cypress

So the food there is pretty good, it might've been a handful of years since I've been to a Chili's but the food was at a level that was expected. Nothing new on the menu that really stood out to me but again, since they closed the one that used to be near my house in Huntington Beach, it's been a while. Like, 5+ years awhile. I would almost say I'm slightly bias because Chili's was my restaurant of choice for birthday dinners when I was younger but because it's been so long, I couldn't even tell you how the baby back ribs tasted back then compared to now.

So for those of you who have never been to a Chili's before, I'll tell you that we ordered the bone-in wings with buffalo sauce and southwestern egg rolls as appetizers and the combination plate (forgot what its called, the one where you can choose 3 items and comes with fries, corn on the cob, and garlic toast) and had chosen the smoked cheddar sausage, half rack of ribs and chicken bites.

The wings weren't spicy at all (almost) and when asking the server he said that's the spiciest level they had, but that's odd, he never asked us about choosing a level... (more on this later)

The southwest egg rolls were one of my guest's favorites and there were no complaints there. A nice balance between salty and savory without being too oily. Lacked in presentation is about the only bad thing about that one.

For the combination plate, it wasn't my order but from what I had a grab of, it was typical diner food with nothing unique about any of the items. Even the ribs were slightly dry or overcooked and didn't have that signature Chili's taste.

So because of that, I originally gave it 3 stars and that was also because of our server. Even though we later found out that he had been working with Chili's for 26 years, we were shocked at how unhelpful he was when asking for assistance in making selections on the menu. His answers were very short, un-informative and didn't offer any sort of visualization or descriptive explanation to help in our selection and offered little to no insight whatsoever to the foods we were considering.

The only reason I ended up not giving it 3 stars was because the number of interactions with the other staff who were extremely helpful, friendly, and energetic. Had it not been for them I probably would not have reconsidered the rating and our experience that evening would've been...

This place has kind of turned into a hot mess. There was a wait to be seated, which was fine and understandable. It's a Saturday night, most restaurants are busy. We got seated (5 or us) at a table that seats 4 max. Again, not that big of an issue. Ordered drinks and the server / runner who brought them out had the personality of a brick. Didn't tell us which drinks were which and just stood there like a sack of rocks and handed extended his hand like Frankensteins Monster or something. He was one drink short. Didn't say anything like, "I'm going to get that last drink". When asked about which drink was which ( coke vs Dr Pepper) he just turned and literally walked away. Eventually he brought the last drink... Again Capt personality just handed it to me and walked away. I can kinda get it if he's a runner vs a server. No issue. We ordered salads and such. They were good. Kinda hard to mess up a salad. But when the main course comes, all the empty salad bowls and drink cups were still on the table. And we were dealing with limited room to begin with. The server came by, nice enough guy, but we mentioned about the lack of space to eat, and he just looked and said ok and walked away. Come on guy, you had to make room on the table, due to all the empty cups and bowls, to put our refill cups. Why not just buss the table a little. Food was good, no real complaints. But they screwed up the bill pretty significantly. And I was trying to pay with the stupid little table tablet thing but had to stack all the bowls and cups and plates in order to even be able to pay the bill... So we stacked all the stuff at the end of the table so we could put our stuff in the to go boxes. I even took a pic of the pile at the end.

All in all, prob wouldn't be coming back here, which is a shame. We would come here about once a week. But for some reason it seems like when minimum wage went up, service hit an all time low. And choose not to patronize an establishment that doesn't seem to care about the experience of their...

I’m gonna be completely honest the food was terrible. I came in with my boyfriend and all we had eaten so far was just the appetizers which was $20 in price anywho we waited awhile for our food but while waiting we got an emergency phone call from the hospital so we told our waiter “ is there anyway we can pay for what we’ve eaten so far and leave since we have to leave as soon a possible and he said “ oh well the foods ready so no “ and then he asks if we want to take it to go and we say YES and he proceeds to take 10-15 more mins to bring out the food that “ was already ready “ okay whatever at this point we’re just tryna to leave so we can get to the hospital asap we pay $80 for a burger fajitas and appetizers which wouldn’t be bad if the food was good but we got to the hospital right now and the burger was not worth the price, it looked so sad to eat $2 for the smallest nasty looking guac and it was on the side in a 2oz cup $2 for bacon we didn’t ask for because the guy heard my boyfriend wrong( my boyfriend doesn’t eat pork ) in total the burger ended up being around $26 bc he did get an extra patty which is fine bc he asked for it but all the add ons which is crazy but besides that the fajitas I got with steak were SOOO chewy I kept chewing and chewing and I couldn’t swallow the food at all we didn’t even eat it we just left it alone. If they’re willing to give me a refund I will gladly come in and drop the food back off when I’m done with the hospital but I know they won’t offer that. I’m just disappointed because I could’ve paid way less than I did and had gotten a...