Thai Chefs — Restaurant in Cypress

This place is really bad at service. The owner does not know how to care a customer. I and my friend also my two little son visit this place the first time. I ask the high chair for my 2yr son, but she askes me again he is going to seat the chair (pointing the chair next me). I asked the again high chair. I think 4 tables came together so , they kinda busy and nervous. I have 10year an experience on restaurant business, so I fully understand. We order pod thai, pod sewu, I order galic chicken thai hot. It take long, because three table was infront of us. Waitress serve the cheese stick on our table. She did not mention about food. I though it was complimentry appetiser or the food for killing time. Taste is not bad. 15Min later, The pod sewu came out first . OMG look too messy noodle was over cook therefore it was half inch cut all over the noodle, also I choose a pork,but came out with chicken. I did not mention about that. was not a big deal. Taste and portion was ok. Pod thai was average tasty. Not special. My order was terrioble taste. I order thai hot which is the hottest taste. but it was too sweet. OMG We kind of rush, because the food came too late. so I asked the check before we done. I saw the check they charged cheese stick.

The owner told me you ate the food. I told her I did not order cheese stick. I though it was complementry food. She mad at me you ate the food. It supposed charge on the check. I got really upset that point. The server got the mistake . and they supposed to say sorry to us. But the owner mad at me and charge for cheese stick. She was too sneaky on check.

Becareful and double check for your check.

I got so much upset. I never visit this place again ever. Too sneaky the owner looking the customer as like ONLY MONEY. Bad...

I went here for the first time and grabbed a menu from the front counter. I then attempted to order while standing up next to the counter and the woman asked me to sit, snatched the menu from my hands and put it on the table, said something about it being a "full service restaurant", then asked for my order.

Then while I was eating she came by multiple times and asked "is everything ok sir"? I think it was her attempt at trying to get a good tip out of me but her actions just felt unnecessary and weird. It was kind of cringe and awkward. You're 10 feet from me if I need something I can easily let you know 😆

Why force me to order while sitting at a table when I clearly felt ok ordering at the counter? Why snatch the menu from my hands? All to try to justify a tip as a "full service restaurant"? It makes me not want to come back. You get paid a normal wage, not the $3 an hour or whatever actual waitstaff make.

And this happened months ago but I'm just now writing a...

I love this food. The owners are great people and have a very friendly attentive staff. Been going here since they opened a few years ago and have watched the business grow rapidly. Great place to order for takeout and to dine in. I eat here 3-4 times a week and am on a first name basis with the owners and some staff. I have met people here that travel 15-30 minutes to eat here instead of at other Thai places that are closer to them. I am moving 50 miles away soon and will still look for an excuse to visit the area and when I am. I will always eat here. All good is great. Love the curry dishes. All of the noodle dishes but I favor the cashew chicken. And if you don't eat meat, I haven't had better tofu anywhere else... yet. Their coconut milk ice cream with the fried banana dessert is awesome also. I am going to miss this place the most of all restaurants...