Burger King — Restaurant in Dallas

Im rating this specifc location with 3 stars...only because of the horrible customer service i recieved when i visited. The food was great but it left a bad taste in my mouth after the way I was wrongfully treat. Long review below if youd like to read. #WhatWouldYouHaveDone?

I recently stopped by this location. The wait was not long at all (drive thru), however the young lady scheduled to work drive thru was very rude. Not one time did she speak to me, even after I'd spoken to her. After taking my order she told me to drive around, which I did. Upon arriving to the window I spoke to her again, still nothing.... she literally just stood there...and stood there.. staring at me. So to break her "hateful" glare, I asked how much is the order (since she hadn't told me after I ordered). Again she just stared as if I'd just said something horribly wrong. So me being the cool person I am, just handed her a $20 and left it at that. Fast forward to me actually getting my order.... she opens the window and throws my change (literally..change all over the ground etc.) So by this time I'm starting to get pissed..ready to cancel my order and get my money back. But I keep my cool (my mom's in the car with me lol). So I don't say anything, then she proceeds to "hand" my the bag and literally throws it in my lap...bag ripped and all. Again I keep my cool. I ask for ketchup, napkins, and ranch (none of this was in the bag)..she rolls her eyes, scoffs, and slams the window and walked off. I have about 3 cars behind me in line. So I sit and wait for her to come back and guess what she didn't!!! I'm like "woooooow ok". So I honked the horn and another person comes to the window...I ask them for the items they hand them to me and I simply left. This was the most horrible customer service I've ever received. .anywhere. To make matters worse I used to be an assistant manager and burger King and this is NOT what they taught us. Anyways good luck to anyone who runs into that young lady...maybe she was having having a bad night, but that's definitely not the way to handle things. God bless you young lady, I hope you're having many...

Me n my boyfriend went here after I got out of the hospital n we both were hungry so we get into the drive through it’s on two separate tickets we’ve been here before it should be a smooth transaction right!!!!!! Wrong she said no they don’t do that I said since when they only stop taking separate orders after 9pm when it’s late the drive thru girl paused then said what u can do is come around the drive thru 2times we both looked at each other like are u serious and it’s 4:50p like why all of a sudden did y’all change policy she didn’t have anything to say so she got smart to the point where my boys started to cuss her out and she opened the drive thru window and laughed and I was like no there are other ways to deal with a situation like that so I go inside the manager Katia I asked her is this how y’all conduct business she was like what like she didn’t just see her employee stick her head out of the drive thru window she brushed me off didn’t give me the corporate number or the store number I had to re-enter and get it from another worker I hope he doesn’t get fired for giving me...

My husband and I went thru the drive thru and lady taking the order was already rude and stated she could not hear us. But she would take long pauses to answer us. Got to the window no one was there waited a few minutes when a lady finally came and her attitude was horrible. My husband gave her his card she walked to the dine in register and came back card got declined and she made ugly face. He proceeded to give her another card and she came back still with an attitude handed him the card he tried to make a joke about the it passing but didn’t seem to help her attitude. Got our order and I asked for additional ketchup she said with and mad attitude there’s some inside and I asked for more she closed the window let me speaking and walked away. I don’t want to think this person is the manager she was working the drive thru had a collar button down shirt. Please if you do not have manners for customers service find something else. Don’t go around making people have a...