La Herradura Mexican Food — Restaurant in Dallas

After seeing the relatively high rating they had here on Google I decided to give them a chance since my wife and I had been getting tired of the same places every time. I went in and ordered the nachos supreme for my wife with no guacamole, a torta and a couple tacos for myself. To start with the nachos had barely a sprinkling of cheese and the beef was so dry she could barely eat it even with the guacamole that was completely covering everything. The Torta was probably the only thing that was somewhat okay out of the entire meal. I would have to say the tacos were probably the worst part of this experience. I enjoy real authentic mexican food and with the restaurant being a family owned business I expected to find authentic mexican tacos. Unfortunately, what I received was more along the lines of a failed attempt to recreate Taco Bell. The hard shells had no crunch to them, and may have actually been stale, the shredded beef was so dry it tasted like beef jerky, and the amount of shredded lettuce and shredded cheddar cheese was ridiculous. All in all, I only gave the extra star to make a 2 star rating because the torta wasn't half bad but I do not plan on returning to this place, I would rather go to Muchas Gracias instead, at least the tacos are authentic there, even if they are a...

Just goto Lunitas! So so so much better

Update: owner called us and does not care at all about the inedible food. Will not remake food. Will not refund. Nothing. She didn’t care about anything except the picture of their employees. Well guess what, there is no expectation of privacy when you show your face in public, so do your best please.

Oh my goodness what a horrible experience. First the prices are all more than advertised. Then they don’t offer any sauce :( We get home and it just unfolds. The beef tacos had almost no meat and it was old garbage. The quesadilla was FULL of grease flooding it. My family couldn’t even eat it.

So I go back with all the food and ask for a refund, they said NO. The beef is supposed to be dry. Bs.

I run restaurants for a living and I’m so ashamed because I like supporting small business but this is trash.

The way I was treated was so bad. I paid $60 for a meal that was no edible.

They were so rude and sure of themselves it was so crazy.

They will likely soon be out...

My family and I have dropped by this place for some 99 cent burritos a couple of times. Always were a good pic me up. Today we went in deciding to change it up and explore the menu, while bringing some 99 cent burritos home for my son to snack on. Turns out since we didn't specify 99 cent burritos, small doesn't qualify, we were charged 3.40 per bean and cheese burrito, and we already ordered too much food as it was. The burritos were bland and unflavored. What happened to good burritos?!?! These were soggy, diluted down avocado liquid that was off color. I asked for cilantro and she told me it was in the sauce and didn't add extra, with so little sauce I hardly saw any. We told her we had ordered the wrong thing and she didn't give us any refunds. We are down 30$ for a really bland watered down meal. I do not feel good about this at all. I would of at least felt better with the bad food if I didn't have to get those extra large burritos. We won't ever be back. Was it...