I was at TMC this morning and when I kindly asked a gentleman to please not blow nicotine smoke in peopleās face while waiting in line at the establishmentās patio bar because I am allergic to nicotine, a large woman who claimed to work there was disrespectful and dismissive. She told me itās the patio and to to deal. Then threatened to have me kicked out. Upon embellishing the story, security told me they would mace me if I didnāt leave, after I stated I would leave. Staff need to be cognasant of customerās needs and allergies. A simple apology would have sufficed. Kindness would have been acceptable. There was no reason or need for dismissal and a disregard for human health. I have filed a police report with the city of Dallas for S. long, badge # APG-108 for his non compliance of name and badge number when asked and for the establishments violations of civil liberties. My allergies were not taken seriously and not one staff member, the bar, the off duty employ or the two security guards cared or tried to emphathize with the human health violation. This is never how any customer should be treated; made to feel further victimized ā without being asked my side of the issue. Threatened with mace because I stood up for my health by kindly stating, āin the future, please do not blow your smoke into a persons face.ā No compassion or kindness was provided to me in my anaphylactic, anxious and traumatic state. TMC as a business pillar in the community I challenge you and your employees to do better and be a role model in the community. Especially considering that Texas law states that smoking should not occur within 15 feet of the entrance of a business and I was first in line at the bartender about to place my order.
Furthermore, the female employee that identified herself as working for TMC continued to insult my husband by telling him that he had alopecia. This is not professional or how your represent an employer; on or off the clock. Why would any person insult a customer and personalize the insults to their party for having an allergic reaction. victim shaming is not okay and the fact the employees stood behind one another in this act...
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I've warned management about the proximity of the electrical hand dryer to the sink. As I washed my hands in the men's restroom, I accidentally touched the hand dryer (which has been in constant operation all night) because it's so close to the sink and I burned myself. The burn left a scar. I informed them that they could get sued for someone burning themselves as there is no "Caution: HOT!!" sign. I went back again and I looked at it and still, no sign. I should have sued them myself for putting people's skin at risk.
While waiting to get a drink, a bartender skipped three of his friends ahead of me, who appeared to be hooking them up with some expensive drinks. Management you may want to check for thief bartenders! When I confronted him about it, he said that it wasn't true and that I was a liar (even though I've been standing there for like 5 minutes and his friends had just came up). He then proceeded to say "if you don't like it, go to another bartender." That's not really a good way to treat the people who pay...
Ā Ā Ā Read moreItās been awhile, time for a new review! Nice Iām able to write another good one! I enjoy a layered evening, A little bit of everything, with everyone, everywhere! Itās always a good time when I end my evenings at The Mining Company. I go with friends who identify as both straight, and gay, and a good time is had by all. My straight male friends are intrigued with the skills of the Go Go boys working the poles, Bravo to them! They offer multiple bars, with hot staff, inside, and out, serving the cocktails you would expect at a bar. Iām usually parked at the main bar, where those with descriminating taste, like myself will find a locked glass case with all the top shelf items youāre looking for. Iām a Japanese whiskey guy, and itās wonderful they stock what I love. Yes; you can dance the night away, because the DJ plays some of the best tunes on the strip, but be ready for that last song, itās a hoot! See you...
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