Playa Bowls — Restaurant in Davie

Look the food here is good don't get me wrong. But if you're planning on eating here, DO NOT ORDER DELIVERY. They are constantly messing up orders, I don't like to be confrontational but I've called them multiple times about my order being messed up and keep getting the same answer of, "oh we're sorry. Here's a free bowl." Which doesn't address the main issue of wrong bowls. At this point I don't care about my free bowls I won't be ordering here again if they're going to keep messing up my food. Plus the free bowls don't cover the delivery fees so even with the free bowl I have to pay for delivery all over again if I want my correct bowl. It's very frustrating as I do like their food but I'm not going to order knowing this is a recurring issue. I'm not saying this because it happened once or twice but over five times this happened to me I keep wanting to use this place but keep getting...

When I ordered I was asked if I wanted the spirulina mixed in to the base or sprinkled ontop. I notified After taking my order that I would be waiting outside since it was freezing inside she said okay and that she would call us when it was done. 15 minutes later I walked in and was unacknowledged by the staff, assuming the order was not completed I waited 5 more minutes outside before I came back inside and finally she rushes over and said she had called us but from INSIDE the store although we were sitting just outside the shop (Why are people like this?) Anyways... I get to my location to have my açaí bowl and sure enough there’s a spoonful of spirulina sitting at the bottom of the bowl and NOT mixed in. Unfortunately even when the açaí tastes delicious It will ALWAYS be the mediocre service and lousy treatment from staff will leave a bitter taste...

I’m extremely disappointed with my recent experience at Playa Bowls. Due to the fact I was unable to order a bowl with a full green base, something I’ve done before, only to be told by an employee named Luke that it’s not allowed and that only a half-and-half base is permitted. On top of that, I was told I could not make simple modifications to certain toppings either.

This level of inflexibility—especially for something as customizable as a bowl—is really frustrating. I’ve always loved Playa Bowls for their variety and ability to tailor an order to my preferences, so this was incredibly disappointing. Ultimately, I had to cancel my order.

As a loyal customer, this experience left me dissatisfied and second-guessing whether I will be ordering from Playa bowls again.I hope this feedback leads to more consistent and customer-friendly service...