I would like to start by saying the staff at sleep number are super professional and all around knowledgeable about beds and bedding. With that said, I feel this is more about star ratings at this point. We purchased the SE model from their store almost last year same date! The air mattress is in the exact same shape we bought it in. pretty durable. except for this one little problem. it's not comfortable at all. considering how much money we paid for it and it was over $3,000 this really is a glorified air mattress and that's it. I suppose if you don't live with anyone or sleep by yourself it's fine. when you have someone in bed with you it isn't a feasible mattress especially at that extreme price! I literally have a queen size air mattress for $500 that feels exactly like that one. Except we use it for camping.
I'm not trying to s* on the company. I feel that sleep number is a good brand, except this mattress is a piece of junk! and they're charging way too much money for it. we thought maybe the original style we bought was was the reason it wasn't comfortable. In the end it's just that mattress specifically should be a giveaway mattress and not a purchasable mattress. It sucks when there's two people in there.
I hope this review's been fair.
sleep number good brand, with a bad product. the staff at sleep number are pretty good and knowledgeable so they should have known better than to sell this to anyone!
when I called the store and told them what's going on, they said to buy another mattress at a discounted...
Read moreSleep number is little by little destroying my quality of life, I wish I would have listened to all the reviews I ignored before purchasing this glorified air mattress, I am more than a year already using this bed giving it a “chance” doing the process of adjusting little by little like they explain but this is just impossible and is even making me depressed, I have restless nights and still paying for it which makes me incredibly frustrated, i’ve tried blaming the pillow (also bought at sleep number for neck pain) nothing helps, I wake up every 30 to 40 ’minutes to accommodate and move around like crazy to fix my back and neck pain. and I have had to move to my couch multiple times where I definitely get a better quality of sleep, on my days off it’s 6 am and I am already out of the bed because 15 min out of it and my pain is gone, this bed is a curse that I am still paying for. for reference I am not a heavy person I am 5’2 and 117 pounds, I workout at the gym and also do sports. I am an active and healthy person, so there’s no other reason for my back and neck to be under an unbearable pain every single morning. This is by far the biggest and most expensive mistake of my...
Read more★☆☆☆☆ Disappointed and Misled – Feels Like a Total Scam
I regret ever buying a Sleep Number bed. It was marketed as a premium product, but the reality has been nothing but stress and disappointment. Let’s start by saying It feels like a an air mattress you ge for a camping trip or a fast sleep over solution. One of the air chambers already stopped working and the bed isn’t even fully paid off yet. When I was troubleshooting it, I discovered the Soca high quality materials more like a cheap cover on top air mattress on the bottom. Nothing high tech or fancy just a scam! You think for the price you’re paying, basic parts like this would be covered or replaced without issue. But no they want another $200 just to replace a faulty chamber.
It’s completely unfair and feels like a scam. Sleep Number makes it incredibly difficult to get support when their expensive bed starts failing, and they hide behind technicalities and “warranty limitations.” The bed also never felt as comfortable as promised — I always felt like I was sleeping on top of the surface rather than being supported by it. Save your thousand of dollars go get yourself a...
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