KFC — Restaurant in Davis

I work in fast food and totally understand its hard sometimes but there were four people working, and they still can't manage to keep their dine clean or even attempt to make the customer feel comfortable. So I go in and I'm starving original I wanted to eat Mexican food but my family really wanted kfc so I agree to it and immediately I notice how dirty it is and so I decided my order then I go ahead and tell the cashier who didn't greet me or even try to be friendly which as a cashier I would definitely get a warning from my boss if I didn't and I'm pretty sure his manager was right behind him. Anyways I order and take a seat as I wait a customers order gets called and he was in the restroom at the time so he comes out and they don't let him know it's ready nor do they call it again so then they call me up and like I said before I work in fast food so I have faith they'll get my order right because I hate it when people stand around and look through their bag I find it kinda rude so I take it and head home. Once I'm there I realized that the six biscuits and large potato wedges side that I'd paid for were missing. This was a $40+ order so of course I'm upset. And I said thank you have a nice night and he didn't bother saying anything back. Y'all need new staff and better training. Sorry for the...

I find this store for many years constantly has inventory control problems. I find it hit or miss on what chicken recipies (traditional/crispy) and types (wings, thighs, drumsticks) and sides they have available. I found their hot wings just awful - HWINO (Hot Wings in Name Only). Some of the worst I have ever had.. I find they don't have consistently good customer service organization between drive up and walk-in customer services so if you plan to drop by to get an order call first to see if they have what you want is available. Even when they have had what I want, they are often on the verge of running out. They told me that their supplier is part of the problem because the supplier claims they have a hard time find their location on a major freeway exit next to several other fast food restaurants. Now I'm not a Harvard High MBA but it seems to me like the conversation I would have with the supplier - assuming that's true - would be to inform them the next time they missed a delivery we would find another supplier.

BTW: I called them by phone to see if they had what I wanted was in stock right before I started this phone call. It has been over twelve minutes and counting and they still haven't picked it up. So maybe my suggestion to call first isn't...

Ordered my food at 7:40 pm Slow and lack of motivation from workers, I informed one of the women working that the soda machine was flat, she looked me in my face and ignored me and walked away, she also got upset when she called someone for their order and due to her being soft spoken he was unable to hear her and she tossed the bag at him with an attitude that wasn’t necessary. Finally at 8:22 I approach the counter and the same girl tells me there waiting on my biscuit, I sarcastically remark, “ well I guess I’ll wait because it’s almost been an hour” then at 8:30pm I lost my patience asked for a manager Another girl approaches apologizing requesting to give me back my money and I still needed to wait for my biscuit. I couldn’t believe I had this type of experience at a fast food restaurant. I got my money back thankful for that, and I still asked for the manager contact info. KFC isn’t on the level of we’re it should be taking 30-40 mins for fast food and the entire experience was terrible. Other chicken fast food restaurants get it.. customer service is key, the type of people you have employed at your establishment is key.. I got a number for the girls manager and I’m looking forward to voicing my...