Dairy Queen Grill & Chill — Restaurant in Decatur

It was free ice cream day, me and several friends went to collect our free ice creams. When the first of my friends approached the counter, she kindly asked for her free ice cream, the man proceeds to make her pay $2 for her ice cream. This is the first part of the scam. My second friend approaches the counter, she doesn’t even get three words out before the man at the counter cuts her off and says “no more cones,” then proceeds to refuse my friend, and ANOTHER customer behind us a free cone. we know that this “no more cones” trick is a lie because we saw at least ten other customers receive cones AFTER we were told there were no more. we then kindly asked our friend who was going to order after we left if she received a free cone or she was refused service or had to pay for it. she then messaged me minutes later telling WITH PHOTO EVIDENCE she got a free cone. this is INFUARIATING. I want a FREE CONE ON FREE CONE DAY! do NOT go here. my friend DESERVES a refund, thank...

In the past we frequented this location when I worked in the area. And we usually have a good experience. We stopped by today and had a terrible experience. The person taking our order was not friendly, did not greet us and seemed overall annoyed to be taking our order. My husband went to get a refill after deciding he didn’t like the cherry coke and the machine was turned off. When he asked the same unfriendly cashier stated that only one refill. We felt singled out as we were the only African American family there at the time and I have never in my life had a restaurant turn off the entire machine to stop refills (he only had one) . There is a more tactful way that could have been handled, or even signage that says one free refill only. In addition to that no one who worked there had on a mask and we were denied access to the restroom...

Went for Free Ice Cream Cone Day, and for the SECOND year in a row, the owner "claimed" to be out of cones. When asked if he could put the ice cream in a cup, he said, "No" with no attempt to accommodate myself, or any of the other customers. I heard one of the customers say, "I feel like he's lying." I felt the same way because not only did he do the same thing last year, but the restaurant was packed for the free cones and the wait was long. Most people chose to buy something due to the time waited in line, which is what he wanted. I believe he had cones, and said he didn't so that he could capitalize on the traffic....