McDonald's — Restaurant in Deerfield Township

Drive thru was extremely slow. About 3 minutes per vehicle. 1st window Rep didn't look at me or say one word, just stuck the receipt out the window. 2nd drive thru Rep smiled and said have a nice day as he handed me the bags. I typically inventory my order efore exiting the establishment's parking lot and it's a good thing I did. My medium french fry was literally half full. I checked the bag, in disbelief, surely they had just spilled out. Nope! Not a single stray fry in the bag. Please note: I'm a very tolerant consumer. I rarely complain to a rep about anything. I'm the type to almost never even honk my horn when cut off by a negligent driver with their face glued to their phone. Sorry, I digress. I park near the entrance and stomp my way to the counter, shoulders puffed to twice their normal size, steam jetting from my ears, eyes devil red. Before I could bellow the words "WHAT THE HECKY" the the Rep read my mind, apologized and handed me an overflowing, fresh, hot, medium order of delectable fries. The stars aligned and all was good. By the way, I was kidding about my militant approach to the counter. I never get angry over food and know better than to take it out on the rep not knowing if they are the responsible party. Nevertheless it wasn't a great or good McD's rendezvous. Your...

Stopped in after a KI trip and the lobby wasn’t very busy but the drive thru had about 8 cars in line. There was no one at the counter to take orders so we used the kiosk. No one can to give our drink cups so we took a number, as instructed, and went to sit down (the kiosk says they bring the food to you). Almost every table was filthy dirty with sauces and stuff on it, we found the cleanest with only some wrappers and threw those away to sit down.

After about 18 minutes I hear them yell a number and it matches what is on our receipt (not the table tent), so I go and the food was on the counter sitting there. No drinks or cups, so I have to wait for someone to pay any attention and I ask for the cups and a coffee drink. They are out of ingredients to make the coffee drink, offer some other flavor and then proceed to make it without the coffee in jt. They didn’t put the sauces for one of our 10 piece the nuggets in the bag so I had to grab that. They didn’t have all size lids out on the fountain drink area.

Overall the restaurant was filthy, the service was horribly slow, the food was mostly made right, the fries were barely warm (not quite cold but not anywhere close to hot), the staff seemed irritated. There are too many other choices around there, choose on of...

Absolutely terrible experience from last night (July 13 at 8:30 PM) Went through the drive-through with an order that had five items on it, waited 30 minutes to get to the second window then we’re pulled up to the third window and then 10 minutes later someone came and asked us what we ordered. at that point, we had a friend reach out to us and ask us to add something on our order for them since we were still there. I got out of the car and went inside to order two more items while I waited for 30 minutes for those two items I watched probably about four teenagers on staff just goofing off the entire time messing around with their friends who were patrons in the restaurant. There was one teen worker with brown hair and glasses, who actually was taking initiative and trying to make sure that things were being run smoothly. three little girls had ordered a sandwich while I was waiting in line for 15 minutes and got their food five minutes after that when my order included a double cheeseburger and a snack wrap and I waited for over 30 minutes. My friend who was in the drive-through had to come inside and say something to the workers because she was so fed up. We spent an entire hour at a fast food restaurant trying to get under 10...