Little Caesars Pizza — Restaurant in Denton

Update: 5-12-22 Still inconsistent service. Confusing. 50% of the time the app and website will not let me place a order, stating that the store is unable to do that at this time. Sometimes it does let me place an order through the app. Sometimes I get the notification to pick it up on the blue moon day where it lets me place an order and I go to the store only to see it isn't ready after getting the notification that it was ready. I must admit last summer after my last review the service started to get better. But ever since the price hike it has been a downhill plunge. With a regular barebones cheese pizza costing nearly 6 and a half dollars what is making this place that much better of a deal than any other fast food pizza chain. It was mediocre pizza for a fantastic price. Now it's just mediocre pizza... If you can get purchase it.

Update: 6-27 Still terrible service. Everyone seems clueless. Lady who took everyone's order looked like we were inconveniencing her. Every time someone asked a question, even as a "is there an eta?" she would say "I don't know" supremely unhelpful. I'm guessing too no one was trained to use the pick you machine properly as there were orders in the machine and people couldn't get them because they forgot to add names. When asked whose order was in there the poor customers got the same response "not sure.."

OG Review: Woweee the service just keeps getting worse. Went to get a single pizza and it took me 30 minutes to even place my order. One of the workers asked me what I ordered, I just wanted a cheese pizza and he said "you'll be here for a long time" before going to the back and not returning. Manager was yelling at the employees asking them why they're not taking peoples orders. Then someone else asked about their order and they were ignored, they had been waiting longer than me. Just schokingly bad service. Eventually I got my...

You don't expect a lot from Little Caesars. I get that, truly.

I entered Little Caesars at University a little after 3pm. No one was out front, so I waited patiently at the counter. There was no one else in the store at the time I arrived. I waited about a minute before I saw there was an employee in the back preparing an order. They saw me walk in and wait at the counter, and then continued working as if I simply wasn't there for 10 minutes.

It's not hard to say, "Welcome! Sorry for the wait, I'll be with you in a couple of minutes." I shouldn't have to wait 10 minutes to talk to someone, let alone find out you have no hot and ready pizzas. Also, no hot and ready pizza on a Saturday? Odd, but ok.

Finally, a sour faced woman, who I later found to be named Daprida, walked to the front and stood there staring into deep space, or perhaps the Dominoes across the street, I couldn't be sure.

"Hello, may I order a pizza?" I asked. Daprida looked at me with her eyes dead and glazed over, she was not feeling most-bestest.

She sked in a voice quiet and lacking energy, "What would you like?" So I ordered a sausage and pineapple pizza. I noticed I was only charged for a sausage pizza, so I asked, "Will that have the pineapple on it?" And she nodded at me, "Yes."

I took my receipt and waited the 10 minutes for what came out as a plain sausage pizza. I'm not the type to send food back, because that's wasteful, but please don't treat me poorly because you hate your job or your life. Get counseling, another job, or maybe consider smiling more? Food service sucks, so please take care of yourself. Daprida I hope you have...

I normally don't write reviews, or do I complain publicly but this was the worst experience I have ever had at a restaurant of any kind. I ordered at 7 p.m. and the website said between 7:30-7:40 it would be ready for pickup. I arrived at 7:40 to a line out the door almost two stores down, and didn't get inside until 7:50. Once inside the gentleman upfront was rude, impatient, and lacked any ounce of dignity. I stood on the right hand side of the store and could see him prepping pizzas into boxes after helping customers and even going outside without washing his hands once. He was also the only one without a hat, a measure put in place to prevent hair from landing in food. The entire staff seemed clueless or careless to the crowd outside and worked with the haste of a nearly dead tortoise. Little Caesars doesn't have the best reputation for being good, but it's a big nostalgia choice for me, but this experience was astounding. I left the store after 8 with my pizzas, which were cut so poorly that every slice we took ripped or took half of the neighboring slice with it. I'm concerned for the food safety of this location. I work in food service and was almost compelled to act like a fool and demand change, but that would get no where. So instead I write here to warn you, choose a different location or a...