Raising Cane's Chicken Fingers — Restaurant in Denton

I am a fan of Raising Canes, however this visit left me disappointed.

I considered the 25 tender's because my 3 grandkids were visiting. So i asked if there was something with fewer fingers and told I could order as many as or as few as i wanted. I decided on 15 and 3 orders of fries.

I paid and was asked if I wanted ketchup and said, yes. I was asked to pull up to wait for my order.

My order was brought out and i checked the order. Looked for sauce and thought i felt it at the bottom so i left.

Got home (about 2 min away) and fixed plates. There was no sauce. The chicken and fries could have both been cooked longer.

I felt I should call because i was unhappy. I was told Adriana was manager on duty. She was pleasant at first. I explained what happened and she said sauce isnt included with the singles. Said it was .40 and made fresh daily. I said they could have at least asked me. They asked if I wanted ketchup.

She then seemed a bit defensive and asked if I wanted some money back. I said no, but I thought they should know and I would post online about it. It was a lot of money for a...

The worst place to eat. The truth is that I still can't believe how they don't use the necessary measures for the health of others. In addition to making chicken with human hair, they also throw it super hot and this makes it melt and make a fusion of chicken with plastic. We talked to the manager and they told us that they could not refund our money. The solution was that we had to eat their disgusting food again in a place where they don't really appreciate people's life or health. Really the worst experience of our lives. Be very careful with the food you buy here for yourself or your children. If this were from a small company, I'm sure they would close it for not taking the right measures, almost all employees with long hair, without hats... but since it's already a big chain, they allow themselves this kind of disgusting things and just get away with it. Logically, we do not take another order or the refund. I think no one in their right mind would accept to eat again after such a bad experience and the refund they didn't give us either. I guess they can guard it and thus buy some hats for...

Came through the drive thru and ordered a big meal of 25 tenders and a big pan fries. I had asked if I could purchase two sweet teas in the post Malone cups and was told no. Cause I needed to post up? What? I said please I will buy them at full price. Got told sorry I just work here you have to buy combo meals. So I asked for the manager, shift manager tells me the same but said she would ask her general manager, come back and says sorry can’t do it so I ask for their name and their store number. Mind you we are in drive thru 104 degrees outside over 20 minutes. I even mentioned how hot it was. The shift manager comes back and says ok we can get the cups what would we like to drink again, sweet tea. Thought great, finally then moments later she says I can sell you the cups but no drinks. Seriously what is wrong with picture? I asked several times I would pay full price and for your employees to deny us drinks like this is shameful. I will not come back to this canes. Obviously canes...