Chipotle Mexican Grill — Restaurant in Denver

I first ate at this facility a few years ago. I will almost always pick it over any of the other nearby restaurants for lunch or dinner service. The people who work there are polite and patient if you are taking a long time, which is something I appreciate. The quality of the food is unwaveringly consistent, and again, I've eaten at this facility for weeks, maybe even years. As usual at a Chipotle, the portions are immense, frightening, even, for someone who doesn't get that hungry, but this dynamic contributes to the excitement that I feel in the hours leading to my consumption of their food. It's actually like a ritual, almost. I'll decide to eat here (and again, I feel so confident eating here because I know with unfaltering certainty that the quality of food will never disappoint me), and spend the day before fasting, eating and drinking only enough to prevent me from getting hangry. When I arrive, my senses are already dialed to eleven in the glory of the glowing buckets of food. I've gotten a variety of ingredients across the years, and they've been well heated and clean. The restaurant itself is also held to a high standard of cleanliness. Tables are wiped and swept around promptly. The line moves quickly. The only thing to consider that could at all be perceived as negative is the fact that the parking lot is a bit of a waking nightmare in every imaginable way. You kind of have to assert yourself into a parking spot or just sit and wait for a while. But as soon as you step into the immaculate facility, your contempt with the parking situation will fade into nothingness as the knowledge that you're about to eat an amazing burrito pervades into your mind. 5 Star absolutely would recommend to anyone...

Music was so loud the woman couldn’t hear me speak to understand my order. She also couldn’t fully understand English and trying to understand over the loud music and behind the glass became an ordeal. When I finally just reached over the glass to point at the things I wanted to eat in my bowl, the young woman in the back, I assume to be the manager, just kept yelling at me to keep my hands behind the glass. Yet, the woman taking my order still couldn’t hear me or get it right. They also told me right as I arrived at the counter there was no more white rice for the day. It was 1:00pm lunch rush. And so I had brown, but as I was paying the same woman yelling at me to keep my arm behind the counter appeared with white rice. She offered no customer service at all. No smiles, no apologies, no actually trying to find out the reason I had to keep reaching over the glass to point out which food items to add to my bowl. If she’s the manager, I’d highly rethink that option as an owner. Because she’s terrible to be working in a job that deals with customers. I left with the wrong order, left out food items for my family and a whole lot of...

I typically go to this chipolte for lunch but tonight I decided to go there for dinner. I won’t be returning as I got a build your own kids meal and they gave me not enough meat for one taco let alone the two it comes with. When I said something the man’s response was “you only get two ounces of meat that’s why it’s $5”. Well I’ve been getting this specific meal for years and never has there been so little when it comes to the meat. It’s actually $9 for the kids meal and since I can’t finish a whole burrito that’s typically what I get. I won’t be getting that again as it’s certainly not worth while paying $9 for rice, beans and basically no meat. Very disappointed, I’ve been going to this chipotle location for years and while the lady at the register was sweet and tried to apologize seems unreasonable not to fill up meat that costs cents over losing a customer for poor customer service and stingy...