Long John Silver's — Restaurant in DeSoto

This is the dirtiest restaurant I have ever seen in many decades of eating all over the US. The floor in the ordering area and passage to the restroom had obviously not been swept in at least a week. There was no square foot without debris, and it was horribly sticky everywhere despite the visible presence of a broom, mop, and bucket behind the counter. The bathroom had surfaces with generations of thick dark grime. The toilet paper in the ladies' rest room was a huge roll that was resting on top of its plastic holder so that you had to pick it up with both hands and put one hand on the germy inner cardboard tube, a Petri dish for salmonella, E. coli, C diff, and shigellosis. The paper towel dispenser wasn't operating correctly due to a missing spring, and the dividing walls in the front of the house were panelling painted with flat latex, a recipe for peeling paint. The. drive through was oddly curved a way that could cause blockages and problems for larger vehicles. The large menu board was great, but was not aligned so that people at the cashier stand could see all of it. But the floors were the main problem despite four employees working a moderately slow flow of customers. ...

DeSoto, TX. Horrible!!! Bad customer service and filthy. I placed an online order on December 14th. The app said, ready at 5:25. I arrived at 5:23 and expected that at least some of my food was ready. It wasn’t a complicated order. When I arrived, no one was at the restaurant and no one was at the counter. A guy came strolling from the back in about 2 min. and looked at me. No, “may I help you.” I told him I placed an order. He said nothing and returned to the back. After about 5 min. chatting in the back. Meanwhile, I took photos. He came back out and said nothing. I stood waiting while they”started” preparing my order. Finally, 10 min. later, I got my meal. He forgot a drink. I reminded him and he said, “ Oh”. I took my food and left. It tasted horrible and I had to throw half of it out....

NEGATIVE ZERO RATING!! Google says they close at 10 pm. I sat in line for almost 30 minutes and the lady takes the order for the car in front of me at 9:40 but when I get to the speaker she said they're closed and they close at 9:30, I explained to her that Google said they closed at 10 and I was in line way before 930 anyway and that she should honor that and take my order. She said I apologize but we're closed and turned the speaker off. I called and she said Google is wrong, they close at 930 and no she won't have them fix it. I will never attempt to give them my money again, just rude and un willingly to even accommodate me and the one customer that was behind me, he was also in line for almost 30...