On 4/14/25 a cashier at Lancaster location was over the top disrespectful. When going back to her and not at all upset because everyone makes mistakes, and me being a manager of for 26 yrs knows that this can happens quite often, But no instead she was the one that was upset . I told her she had overcharged us $8.99 and I told her there is taxes also owed, she all of a sudden threw the money, not handed out to me. I told her there was no need for that and then the cashier in front yelled from across , for me to not be disrespectful when she did not even see when the other one had thrown the money at me. She actually left her customers and came to this other cashier that was with us, Manny the rude cashier . By this time Manny mgr just stood there and I told him to remove that other cashier cuz she has not even witnessed what had happened and yes I did raise my voice after all this and I told him check the cameras and you will see that SHE was the one who threw the money at me. After her mgr came she actually lied and told him that I had started. I told her in her face cameras don’t lie and who is going to stay quiet when someone does this to you.And yes I told her God is watching you and hearing you that you know that you are lying .I called Alfonzo at the other location and told him that I will be expecting a call from a higher up position mgmt. We are truck drivers and when we actually have time to sit down and eat a decent meal we deserve the...
Read moreI was told that this was my new go to spot by a coworker for the tacos and comfort food I have been searching for since I have moved to the Dallas area. So I decided to give them a try. I walked in and approached the counter just to be told that I had to leave that line and pay at the cash register then re-enter the line to make my order and wait. As I waited I noticed that they have signage that states this policy. So now I know. I ordered the carne asada tacos because the Quesabirra Tacos are only served on the weekend. I finally got my order and went home to enjoy it. But the food seemed unseasoned and not to be so fresh which is similar to other places around but I am prepared to give them another try, will update with...
Read moreAccidentally left my phone on the table after eating, by the time I walked back in the security guard had picked up my phone but no one wanted to give it to me he was on camera walking to the table so then I call and call after looking everywhere I hear it ring and tell them I hear it needless to say I got it back it was behind the the cashier's desk where the security guard put it worst experience ever these people there care nothing about customer service I really believe he would have kept my phone if I didn't hear it ringing he also told us to look in the trash for it wow I will not be going...
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