Chuck-A-Rama — Restaurant in Draper

This place is a joke!!!! Their host has no idea how to seat people. He had he gave a table away to the wrong party twice then the party before us changed their mind for that table. So the host sat us in that table we had requested since the party before us didn’t want said table that we asked for. We needed that table to watch over a $5000 dollar mountain bike out the window. We sat our recipe down on the table went to go get food etc. when we came back another part had sat themselves there, pushed our ticket aside and refused to move. When we got the manager to sort it out he had no idea what the matter was and the other party got up and said she wasn’t moving as their family saved that seat for them. Really then why wasn’t a ticket there. Why was our ticket there and no one was sitting when he gave the table to use The manger offered no solution didn’t hear our concerns and then another man big towering man threatened me because his wife stole our seat. Then manger wanted to sit somewhere not even close to a window to see our bike. Otherwise we would have been happy to sit somewhere else. However we were made to leave when big giant man of a different ethnicity threatened to punch my face out. We were made to leave and then said manager said he’s calling the police to have us removed when we hadn’t eaten anything. We couldn’t have a refund because we were rude of course we are upset with being threatened and having our seat literally stolen from us. When we refused to leave without a refund he finally agreed to refund if we’d just leave which he claimed he refunded to our card . Well dear Manager I don’t know how you could have refunded our card when we paid with CASH!!! So essentially he was being very dishonest about a refund. When we called him out on the false refund he went and got the cash and threw it in our face not even giving in the coins he owed us. Whatever Unfortunately these people want to be paid $20 an hour and can’t even seat people properly kicked us out even though the man threatened to hurt me and caused the noise. This was uncalled for and you all reverse racism exists as the manger kept talking about me to me in Spanish when I am obviously English speaking and he was perfectly able to speak my language he did this on purpose. While raising his voice and point to the door. I visit this location often and have always been pleased with food and service we will never visit there again as they really messed...

Thank You, Thank You, Thank You My wife and I have been Chuck-a-Rama fans for years. We live in Provo and used to eat at the restaurant every Friday until after the pandemic when we noticed, like many other restaurants, that the price was going up, the quality of food going down and the variety of selections getting less. We started going less and eventually, after a few not so good meals, stopped going altogether. It all culminated last Monday when we decided to check it out. We went at 11:30AM. The food was so bad that we swore never to go to Chuck-A-Rama again. When food containers were empty they were not being replaced with fresh food, the desert section looked like it was only filled with the left overs from the weekend, the cheese sauce on the macaroni and cheese was runny like water ,the chocolate milk had no flavor ( our waitress checked it out and didn't know what to say) and worst of all, there were only two flavors of soft ice cream, vanilla and peppermint. We again swore to never eat here again. Then last Friday we were in Draper Christmas shopping and passed your restaurant. We gave in and thank God we did. My wife and I both agreed that it was the best meal we had ever had at a Chuck-A-Rama. All the food was kept fully stocked and everything we ate was delicious. The chocolate milk tasted like chocolate milk, the desert section was full and, again, delicious. And they actually had 4 flavors of soft ice cream. We felt like we were in Chuck-A-Rama heaven as compared to the Hell we had experienced at the beginning of the week. We...

Now, I visited this location on a Sunday evening,so it was busy, however, pleased to report my family of 6 arriving at 6:30 PM had zero wait time,hostess directed us to a dining room 2 minutes after entering building! Now,let's be honest ,I am a stickler on cleanliness,cutting these guys a break,with a packed house they do a pretty efficient job on clearing tables keeping floors picked up & food display classes wiped down & restocked with HOT food. This popular ALL YOU CAN EAT establishment IS NOT the venue to choose if you want a quiet,intimate, relaxing dinner..lol..It is UTAH..lol full of families with lots of kids who marvel & display excitement with EVERY food item,drink & desert they see available to them :) So, noise will be a factor but it's not at the level that the National Guard needs to be deployed..The staff was all delightful,from the cashier ( SENIORS, BE SURE & GET YOUR SENIOR DISCOUNT),the hostess,our waiter who frequently checked back & kept plates removed,the carving hostess was darling as well. This is my favorite location & they are pretty steady & dependable on providing hot, safe foods,great choices & attentive staff! May I recommend the hot,delicious coconut shrimp & sauces, the savory Rice Pudding( rare treat), SELDOM found on menus & of course the rich, smooth homemade carrot cake! In closing, restrooms are spotless & adequate parking including 🦽. Travel safe &...