Paradise Biryani Pointe — Restaurant in Dublin

I ordered food from Paradise for the first time and was shocked to see how small the quantities were for the price they charge. We regularly order food from many places and know what size is typical for the items. I even compared the boxes from takeout from our other regular joints and it was almost half of other places. I ordered over 150$ worth of food and it was not even enough for 10 people with 5 of them being kids- the quantity of butter chicken per order was ridiculously small (8 oz container instead of standard 12 oz) and each biriyani also was half the quantity that we get from other places. I, as a host, was extremely shocked and had to immediately supplement with food from our local Thai restaurant that has much more better size and wonderful food for the same price. If someone is looking for good Thai food, I wholly recommend “Thai taste” in San Ramon on crow canyon road. Never again will I order from paradise no matter what quality food they serve since they are ripping off folks by charging 15-20$ a dish but also skimping on quantity. I have even had better size from Peninsula restaurants for the same price. I don’t mind paying high prices but quantity should be respectable to share between 2-3...

Very bad customer service. I called to place an order and in the middle of my order taking, the man cut me off and told me he is getting another phone call on the other line and to call back to finish my order later. I then told him "wait, one more last thing, I want to add only naan" he says rudely "call back when you are ready or come in and finish the order when you pick up" and hangs up the phone on me before I can say anything else. Keep in mind I only ordered 3 things and I only took 1 minute total on the phone call-this guy couldnt wait a few seconds to finish an order or place the call on hold at the very least. I never even went in to get my order because of this and went somewhere else with better service. You just lost a good loyal customer. Never again am I setting foot here. This guy needs to learn how to talk to people and be in business before he loses them. Quality of food means the same to me as customer service, you need to have both to run a business otherwise you...

Myself and my friends were at the restaurant today for dine in ordered multiple dishes along with so called “Egg Biryani”. Waiter was kind enough to take the order and when I order came to the table- I see typical veg biryani with half cut eggs on and in it. Upon asking waiter he first said that he will change the order and replace with other item. Out of nowhere Manager/Chef not sure who it was , a person from the kitchen showed up and started arguing that this is how it is- Egg biryani from Hyderabad and refused to cancel the order. I’m definitely not going to this place. I don’t eat meat so I had few options so ordered Egg Biryani which was disaster !!! “Please mention on the menu that it’ll have veggies and half cut eggs !!” At least as a part of customer service be ready to cancel the order or replace. No doubt the waiter was kind enough but not the management !!! Not...