Cakes & Bakes — Restaurant in Dublin

Certainly, here's a more intense rewrite focusing on the specific behavior of the person at the counter who wore spectacles:

My recent visit to Cakes n Bakes in Dublin was marred by the appalling behavior of a particular staff member, identifiable by his spectacles, who manned the counter. Despite his façade of politeness, his interactions with customers bordered on outright rudeness and disrespect.

Upon purchasing a cake worth $47, I made a simple request for a personalized wish note on the cake, only to be met with palpable reluctance from the aforementioned staff member. His demeanor exuded impatience and disdain, as if inconvenienced by the mere suggestion of fulfilling a customer's reasonable request.

Furthermore, when I tried to inquire about alternative options, his response was nothing short of curt and dismissive, leaving me feeling belittled and insignificant as a patron of the establishment. It was abundantly clear that he considered my presence an inconvenience rather than an opportunity to provide exemplary service.

In a business where customer satisfaction should be paramount, the behavior exhibited by this staff member is wholly unacceptable. Every customer deserves to be treated with respect and courtesy, regardless of the circumstances.

I implore Cakes n Bakes to address this issue promptly, ensuring that all staff members understand the importance of respectful and professional customer interactions. Failure to do so risks alienating patrons and tarnishing the reputation of an otherwise reputable...

This was from our last visit to Cakes and Bakes in Dublin to pick up an eggless Butterscotch cake, and it was a great experience overall. The location has ample parking, so we didn’t have to worry about finding a spot, which made the quick stop even more convenient.

The Butterscotch cake itself was delicious, and we appreciated that they offer an eggless version, which can be hard to find in many bakeries. The cake was rich, moist, and had that classic butterscotch flavor we were looking forward to. Kudos to Cakes and Bakes for catering to those with dietary preferences without compromising on taste!

The only reason I’m giving it 4 stars instead of 5 is that, unfortunately, the baker wasn’t available to write a message on the cake. It was a small letdown since we were hoping for a personalized touch, but overall, the quality of the cake and the convenience of the location made it a positive experience. I’d definitely recommend them for anyone looking for a good eggless cake...

I never write bad reviews n this is the first ever restaurant I am writing a review ni wish I could give a zero star so I would recommend to read my entire review to save yourself from immense DISAPPOINTMENT on your important occasion!

Reason: ordered Bday cake first time n gave them a strict time for pickup a week ahead n when went for pickup these guys let me wait there for almost 2 hours

I gave them a first time benefit of doubt n ordered another cake for my nephew n told them strictly again and these guys again were late for nearly 2 hour

Conclusion: They didn’t value my time, that my guests are waiting for Cake n Guy on the counter literally didn’t care n said its not his fault it’s baker who didn’t show up to prepare my cake , 2 times ? Unbelievable n last thing their Cakes are not great that i have to order here only n waste my time n spoil...