So this is the second time we've been to this location and didn't get any food! We are from the Philadelphia area and do not have any LJSs near us any longer so we decided to go here before we headed back home last September. There were only three guests in front of us when we walked in, but over half an hour later we still had one person in front of us who still needed to order and no one who had ordered received their food. The girl at the counter was very rude to everyone that she took an order from and pretty much stopped taking orders once she got to the guy in front of us so we left. Fast forward to today when we were back in the area and thought we would try again. Pulled into the drive thru since no one was there and the girl came on the speaker saying "What's your order?" in a very rude manner. I tried to order a Sea Share of chicken and Sea Share of fish but she told me that they "don't do that here." I asked if there was any way that I can order just chicken or just fish without any sides. She said that they "have what is on the menu outside" which had nothing with just chicken or fish. So once again, no good! I love LJSs food but I'm beginning to realize why so many of their locations are closing. Management and current ownership do not seem to be very interested in their customer service, cleanliness of restaurants, or loyalty to the brand. So sad and...
Read moreI and some family member visited this restaurant on 11/21/24 and they were so unprofessional and rude and act like we were bothering them excuse me it's your job to take people orders.The staff was totally disrespectful, I don't know who trained them but they shouldn't be working in the food industry if you don't want to deal with the public you shouldn't be working in this field. I am quite sure the owner of this establishment wouldn't approve of their behavior in this manner to paying customer, due to their behavior they will lose customer, I and my family member will not be returning to this establishment simply put respect goes a long way, if you not going to be customer related sometimes it's best to find...
Read moreOverall a 1 star! The bathroom had bowel movement on the walls toilet and floor 🤮 also i got 3 pieces of chicken from long johns and 2 were stuck together and completely raw. I just asked for my money back. The 1 worker was cussing and screaming and complaining wait til a manager gets there that shes fed up with everything kept throwing out the f word.(Not at me but to her coworkers so loud she could be heard in the lobby) just 1 very rude employee and a very sweet employee working. One could take notes from the other. Not a pleasant experience and no need to come back. Kfc/long johns you need...
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