Edit: Thanks for your “detailed” reply. Your tone and dismissiveness only prove why I felt humiliated and unwelcome that night. Yes, I spilled two drinks and paid for them — including an automatic gratuity. But none of that excuses your staff yelling at me, snatching things from my hands, and treating me with outright rudeness. I stayed polite throughout, yet your response has been nothing but aggressive and humiliating.

Keep my money!!

Edit: An email was already sent to the address you listed. If you're genuinely interested in resolving this — and not just responding publicly for damage control — you can reply there. I’ll update this review based on how you handle it.

I was enjoying my time at this bar with a friend — until a moment that left me feeling embarrassed and unfairly treated.

While at the bar, I was fidgeting with something and accidentally tilted a container. I corrected it immediately. Shortly after, a bartender came over and told me I wouldn’t be served any more drinks. While I respectfully accepted that decision, I believe that should’ve been the end of it.

Instead, I was told I had spilled two drinks and had to pay for them — even though I didn’t see anything spill and the drinks nearby looked freshly made. When I asked for a split, I was given a bill that included drinks I didn’t recognize: a cocktail with an add-on, another separate item, and an automatic gratuity charge, totaling over $30. Charging gratuity on top of a bill I was forced to pay for alleged spills felt outright unfair, if not stealing. It’s unacceptable to add a tip when I wasn’t even receiving service for those drinks. I wasn’t told whose drinks they were or shown what I supposedly knocked over.

I paid and quietly walked out, but the whole experience rattled me. Once outside, I actually broke down crying — that’s how unnecessarily harsh the interaction felt.

Is the point of a bar just to push drinks, or to offer a space where people can enjoy themselves without being treated like a problem? Unfortunately, this place failed at that.