McDonald's — Restaurant in Edison

The ONLY reason why I give 1 star is because I can't review without doing so! Please understand that this place is ridiculously rude, and this isn't the 1st encounter I've had there.

1st off. I placed my order at the board, which was a 10 piece nugget, a strawberry pie, and a sweet tea. I looked at the screen and saw it was a large fry on my order. I replied with "excuse me, I didn't order fries". The cashier responded, "what!?!?" I responded, "I said I didn't ask for fries." He answered sarcastically, there is no fries on your order. What else do you want?" I said, "I'm looking right at "LARGE FRY" clearly on the screen in my order. " He then said "what,?hehehe, there is no fries on here. anything else?" I looked again and it was gone. So instead of him saying, "oh, I'm sorry, I hit "fries" by accident" he wanted to be the store comedian, when not everyone is interested in playing games with him. I was very irritated so i went to the next window and asked to speak to a manager, only for another childish employee to laugh hysterically and say, "that was the manager that took your order!" So of course, i cursed everyone out and pulled off. Please understand that I will starve before purchasing anything from this location ever again! The entire staff...

Worst management team unprofessional, can’t answer the phone properly when asking for names they repeat themselves. They hang up on customers and act like they will fix stealing money from a customer and it doesn’t matter what shift it happened on. Maybe even given false names and titles at the store. Already contacted the CEO and next will be the owner if its franchisee or district manager because the way they handled my situation being given short change and their mistake at that was unacceptable. I don’t play about my food my money or my time and this right here shouldn’t be necessary for money that is owed to me. Own up to your mistakes and move on but you guys in the night crew didn’t do that. So now I’m looking to make sure that McDonald’s possibly gets rid of both so called managers which I know one of them were lying because night shift usually has (supervisor if your lucky )one overnight manager so someone was definitely lying.anyone who goes to this location should count there change because the employee who did this was total opposite of both managers but he used a calculator and still gave me the wrong change honest mistake once again but to be treated like...

This is the 5th time this location closed early when it is advertised that it closed at 12 am. I was there at 11:53 pm and all the lights were on and the drive thru was open. And the guy on the speaker told me they were closed. I immediately told him then why are you still at the window with the lights on? The website says you are open. He completely disregarded me and was rude to me saying he doesn't care they are closed. He was mocking me and was being rude on top of that. I asked for his name and he didn't want to give it to me. I asked to speak to his manager and he refused. I asked for the owners name and number and he refused to give the information to me while he was still being rude and unprofessional. After repeatedly asking for names to file a complaint he finally gave me a name, "Santiago".(which I don't believe was his real name). Very disappointed with my experience. Went to Wendy's after and it was delicious. Never coming back to McDonald's. This is the last time this...