I have been a customer of this store for awhile now. I use to go here and get my lunch on a daily. One day, I decided to take my daughter here to grab some lunch. At the time of our visit, there was only 1 other customer inside. I did noticed an employee of upper management on the floor feeding her toddler daughter. As my daughter and I continued to order and pay for our food. We went to the servicing area for our drinks. We then sat down at a table on the other side of the half wall from the upper management lady and her toddler daughter. As we ate the mother/manager team (shirt was different from the crew) got up to help the crew with the rush. Her daughter started fussing. With me being on the other side of the wall. I was able to play peek-a-boo with her. I suppose mom/manger did not like me doing that. I say that because she left the line and rush to come grab her daughter out of the highchair and placed her on the ground. The little girl was excited walking around smiling and baby talking. It was cute!! But, the little girl wanted her mother. The little girl did travel behind the counter and got to her mom who was on the food line helping serve customers during the rush. The mom/manager placed her daughter in front of the cash register for the 3rd time. Before the 4th time could happen. I did take it upon myself to help mom and try to entertain her daughter again with peek-a-boo. The little girl did attempt to try to walk back behind the counter again. Maybe I shouldn't have but I did. I picked the little girl up who was walking behind the counter and went to place her in her highchair. The mom/manager again came off the food line and snatched her daughter out of the chair. Mom/manager did say thank you with an expression of rudeness. I did not pay any attention to that. I would have been upset as well. However, to have a toddler or any child under age behind a counter in a food establishment is unhealthy and a big safety hazard to the employees and to the little girl. My review is not based on a mother and daughter. But, what the mom/manager lady said to her staff about me helping her out behind her daughter was most inappropriate! After the mom/manager comment made about me to her employees. I will and have not been back since that day. I will not attend any other restaurants under this corporation. I understand times are hard and childcare is out the roof. But, if you are going to have your child/children at work with you. Then you need to inform your GM and let them know you are at work monitoring but have not clocked in due to childcare. To be at work with a child who could get burned by the hot water that keeps the food warm, possibly tripping a crewmember up because of the little human who is not allowed behind the counter (corps policy), and so many other safety hazards that have been violated. I loved this place but, now my love has died. Sincerely a single mother...
Read moreCATERING - I cannot say enough good things about our experience with the Qdoba catering provided by this location. We held a wedding in early November 2019 and needed to serve 200 guests. We chose the largest selection of foods available and WE WERE 100% SATISFIED with the catering order. We had an abundance of chicken, brisket, fajitas, beans, rices, salsas, cheese, guacamole, queso, sour cream, chips, and so much more! Our guests were raving about the great food - and it was so much better than the traditional chicken-on-a-plate wedding food. Guests ate their fill of bowls and/or nachos, and were able to customize their individual meals. We paid to have Qdoba deliver the food and provide staff to serve our guests. They were on time (actually, early), they looked professional, they were courteous with the customers, and they literally kept asking me if there was anything else that i needed them to do. The food was presented in a professional manner, hot items were hot, and the cold items were cold. The food was all very fresh and the taste was outstanding. I HIGHLY recommend the catering services provided by this...
Read moreThis location is great and Qdoba is awesome! My meal yesterday was SOOOOO good even though I’ve been on a Qdoba kick for MONTHS now. What really impressed me (other than my food yesterday just being so amazing and tasty - crispy quesadilla, fresh chips and queso) is how they handled the ONE time they messed something up for me. They goofed it up twice in a row and I didn’t notice until I got home, but the manager told me they would cover my meal next time, and they did. And neither person seemed irritated with me which is great. I know that we are all human and things happen. They handled it the right way! And that’s a REALLY good success ratio for food these days, since I eat their often. I’m impressed with how consistently FRESH the food is. I just really can’t get enough of these quesadillas and Diablo queso! The new sweet and spicy chicken is good too!...
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